Results-driven Certification Specialist at Bureau Veritas Group with experience in planning, budgeting, and operations. Proven track record in audit processes and driving efficiency improvements. Strong analytical thinking and effective communication skills lead to improved client satisfaction and compliance. Committed to continuous improvement and delivering high-quality results in fast-paced environments.
- Manage audit schedules, budget planning, and revenue tracking.
- Develop strategies to optimize audit processes, and improve efficiency.
- Ensure compliance with internal and external audit requirements.
- Oversee client proposals, contract preparation, and certification processes.
- Issue invoices to clients through the Flex program, and and managed financial documentation for the client.
- Prepare final audit report packages, cand compliance documentation; handle any revisions needed for rejected reports.
- Collected and analyzed client feedback for process improvement.
- Prepare contracts for subcontractors and provide finance with all documents for payment.
- Coordinated training sessions and ensured certification requirements were met.
- Communicate with clients to finalize monthly audit schedules in accordance with existing contracts and enter them into the CER Operation program.
- Coordinate with appropriately coded auditors for audits and follow all necessary processes.
- Review audit report packages post-audit, ensuring accuracy before sending them for technical approval.
- Send customer satisfaction surveys to clients, compile and analyze feedback for reporting purposes.
- Prepare delivery and acceptance acts based on the invoices provided to clients, and manage related documentation.
- Supported recruitment, employee record management, and administrative tasks
- Manages and maintained project documentation and digital filing systems