Ayumie Valenzuela
Sierra Vista
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Friendly, knowledgeable and hard-working team player.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dillards Department Store
Sierra Vista
04.2026 - Current
- Assisted customers in selecting merchandise and providing product information.
- Maintained organized displays to highlight seasonal promotions and best sellers.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure excellent customer service experiences.
- Restocked shelves and arranged products to enhance store appearance.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Attended training sessions to enhance product knowledge and sales techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
Manager
Schlotzsky's Deli
Sierra Vista
09.2025 - 04.2026
- Managed daily operations to ensure efficient service and customer satisfaction.
- Trained new staff on food preparation and safety procedures.
- Oversaw inventory management to maintain stock levels and reduce waste.
- Implemented quality control measures for food safety compliance.
- Assisted in developing promotional strategies to enhance customer engagement.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Maintained cleanliness and organization of the deli environment at all times.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Team Member
Schlotzsky's Deli
Sierra Vista
06.2024 - 09.2025
- Assisted customers with menu selections and answered inquiries.
- Operated point-of-sale system for accurate order processing.
- Prepared and assembled food orders for customer service efficiency.
- Collaborated with team members to ensure smooth service flow.
- Collaborated with team members to maximize productivity and efficiency.
- Stocked supplies and ingredients to meet daily operational needs.
- Followed food safety guidelines for safe food handling practices.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Participated in team meetings to discuss service improvements and feedback.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Rotated through a series of different stations based on team needs.
Skills
- Sales transaction processing
- Cash register operation
- Inventory management
- Customer service
- Sales strategy development
- Problem resolution
- Time management
- Team collaboration
- Effective communication
- Adaptability
- Conflict management
- Attention to detail
- Staff training
- Calm demeanor
Languages
English
Professional
Spanish
Professional
Timeline
Sales Associate
Dillards Department Store
04.2026 - Current
Manager
Schlotzsky's Deli
09.2025 - 04.2026
Team Member
Schlotzsky's Deli
06.2024 - 09.2025