Ayxan Elibeyli

Demonstrated strong communication and empathy skills by effectively listening to customers, addressing concerns, and maintaining a positive tone in all interactions.

Proactively resolved customer issues by identifying needs, offering appropriate solutions, and ensuring customer satisfaction in line with company policies.

Maintained up-to-date knowledge of company products, services, and procedures to provide accurate information and deliver reliable support.

• Provided interpretation services during business meetings for a professional client, ensuring clear and effective communication.
• Assisted with translating and localizing business documents and materials, maintaining accuracy and cultural sensitivity.
• Played a critical role in fostering collaboration and building relationships between international stakeholders.

• Designed and implemented a comprehensive Japanese language curriculum, enhancing student proficiency and increasing test scores by 90% on average.
• Engaged students with interactive teaching methods, including role-playing and cultural activities, resulting in higher class participation and enthusiasm.
• Mentored top-performing students, assisting them in achieving fluency and securing scholarships or exchange program placements in Japan.