Kishen Ratilal
Scottsdale
Summary
Strategic thinker with strong research skills & experience in product management in various industries ranging from semiconductor, automotive and public safety. Proven success as a product manager (mobile & web) working in ambiguous & fast paced environments. Experience working with cross functional teams ranging from UX, Engineering, Operations, & Marketing.
Overview
13
13
years of professional experience
Work History
Sr Product Manager, Field Operations
Flock Safety
09.2023 - 01.2025
- Lead the development of a new Android application for Field Ops, collaborating
with software engineers that focused on installing Flock Safety's hardware products
for customers - Managed the integration of diverse hardware components including license plate
reader cameras, external batteries, solar panels, &radar systems with the Android app - Worked with other operational stakeholders to optimize scheduling of Field Technicians using Salesforce Field Service Lightning
- Worked directly with operational leadership & other cross functional organizations
to build out the vision for Field Ops applications for a better user experience both for field technicians & our customers
Sr Product Manager (B2B2C SaaS)
RevolutionParts
11.2022 - 10.2023
- Owned the seller experience portal for auto dealers to list, edit & add auto parts to sell on various channels including the PIM tool. (B2B2C)
- Rolled out a feature to automate managing & selling obsolete parts for auto dealers working along side UX/engineering/marketing/customer success teams to increase GMV of RevolutionParts by 5% annually
- Defined product strategy & roadmap of the overall seller experience portal and managed requirements from RFP from some larger clients
Product Manager
Rivian
01.2021 - 11.2022
- Worked with engineers/UX to define requirements & build applications for vehicle
& delivery operations leadership to track and manage key service center activities
improving productivity and reducing vehicle dwell by 33% - Worked with mobile engineers/UX to build a react native iOS app from scratch to
support deliveries of Rivian vehicles to customers - Built the MVP of the B2B purchasing portal that allowed Amazon to create orders
and monitor shipments for the Rivian Prime Vans - Worked with the global fleet stakeholders & UX to gather requirements & design
an internal fleet scheduling prototype.
Product Manager, Supply Chain & Logistics
Carvana
06.2019 - 12.2020
- Lead products from requirements gathering to execution in an ambiguous and
rapidly changing environment on Supply Chain applications/product - Partnered with a 3rd party RFID vendor to enable RFID based inventory
management of vehicles across Carvana's logistics network - Lead & worked with engineers/UX team to develop iOS, Android and Web
applications to support Carvana's Inspection Center operations.
Product Owner, Supply Chain IT
Intel Corporation
01.2015 - 05.2019
- Gathering requirements, analyzing it & implementing enhancements for Intel's
Capital Equipment Management System & Commodity Cost systems
Industrial Engineer
Intel Corporation
01.2012 - 01.2015
- Owned long range capacity planning for Diffusion, Planar, Implant & Support
functional area capital tools
Education
Master of Science - Information Management
Arizona State University
Tempe, AZ05-2017
Bachelor of Science - Industrial Engineering
University of Illinois At Urbana-Champaign
Champaign, IL12-2011
Skills
- Excel, SQL
- Jira/Confluence
- Figma, Mural, Lucid Chart
- Tableau/Sigma
- UX wireframing, Balsamiq
- Agile/SCRUM methodologies
Timeline
Sr Product Manager, Field Operations
Flock Safety
09.2023 - 01.2025
Sr Product Manager (B2B2C SaaS)
RevolutionParts
11.2022 - 10.2023
Product Manager
Rivian
01.2021 - 11.2022
Product Manager, Supply Chain & Logistics
Carvana
06.2019 - 12.2020
Product Owner, Supply Chain IT
Intel Corporation
01.2015 - 05.2019
Industrial Engineer
Intel Corporation
01.2012 - 01.2015
Master of Science - Information Management
Arizona State University
Bachelor of Science - Industrial Engineering
University of Illinois At Urbana-Champaign
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