Summary
Overview
Work History
Education
Skills
Certification
football, fishing
Languages
Timeline
Generic
Bahadir Jafarov

Bahadir Jafarov

Khachmas

Summary

I am a hard worker, development oriented, always planning proposals to achieve the goal, able to work in a stressful work environment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Store Sales Manager

Baku Electronics LLC
05.2021 - Current
  • Day-to-day control of the store's internal affairs and control of all operations related to sales;
    control the provision of company standards and sales quality in the store;
  • Prepare and submit daily, weekly and monthly sales reports of the store;
  • Constantly monitor the rules of order in the store;
    perform the necessary work to increase the sales volume of the store and the quality of employees;
  • Develop and train sales teams in relation to daily sales observation and weekly sales meetings;
    Monitor sales daily and take necessary actions to achieve sales targets;
  • Daily meetings and tasks for the direction and management of the sales team in the store;
    Manage all employees to ensure sales and perform daily tasks;
  • To distribute sales targets among team members and ensure their implementation;
  • Conducting documentation work, preparation of vehicle operations, reports, documents and sending to responsible persons.

Manager of the Branch

Khachmaz Branch Of AtaBank OJSC
05.2018 - 03.2021

• To carry out activities according to the power of attorney issued by the main bank;
• To ensure the quality of Bank services according to the license issued to the branch;
• Controls the appropriate use of the property provided by the bank for the use of the branches, taking responsibility for its damage as a result of improper use.
• Approve the work plan according to the regulations of the branch, control its implementation;
• To control the opening and closing of branches at the specified time according to the business regime approved by the Bank's Board of Directors, to be responsible for the compliance of employees with disciplinary rules during the working day.
• To take all necessary measures for the protection of material prices and money entrusted to the branches;
• Take direct responsibility and control the counting of material prices and cash during the opening of the treasury and its closing at the end of the work.
• To daily monitor the immediate and current liquidity protection of the branch's inter-branch settlement account at the Head bank.
• Monitors the protection of cash limits of branches, • Gün ərzində aparılan bütün bank əməliyyatlarının mövcud qanunvericiliyə və daxili qaydalara uyğunluğuna, balansın müəyyən edilmiş vaxtda bağlanmasına və Baş banka vaxtında ötürülməsinə nəzarət etmək və buna məsuliyyət daşımaq.
sactions, reports, documents and sending them to responsible persons. • To control and be responsible for the compliance of all banking operations during the day with the existing legislation and internal regulations, the closing of the balance at the specified time and the timely transfer to the Head Bank.
• Constantly carry out appropriate measures in order to attract corporate customers to branches.
• To implement internal procedural measures in force with problematic loans in the loan portfolio of branches.
• To be directly responsible for the growth of the loan portfolio of the branches according to the given plan and the solution of problem loans.
• To carry out management of internal credit committees.
• Supervise regular trainings with credit specialists in order to increase their knowledge and experience.


Head of Customer Service Department

Khachmaz Branch Of AtaBank OJSC
04.2016 - 05.2018
  • Trained and supervised team of customer service representatives in providing quality service to customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
  • Conducted regular staff meetings to discuss customer service issues and potential solutions.

Accountant

Khachmaz Branch Of AtaBank OJSC
02.2015 - 04.2016
  • To regulate the internal activities of the store on a daily basis and to control all operations related to sales
  • Oversee the provision of company standards and sales quality in the store
  • Prepare and submit daily, weekly and monthly sales reports of the store
  • Constantly monitor compliance of store employees with internal disciplinary rules
  • To do the necessary work to increase the sales volume of the store and the service quality of the employees
  • Develop and train retail team members by conducting daily sales observations and weekly sales meetings
  • Monitor sales daily and take appropriate actions to achieve sales targets
  • Conducting daily meetings and assigning tasks to lead and manage the sales team in the store
  • Provide management of all employees to increase sales and perform daily tasks
  • To distribute sales targets among team members and ensure their implementation
  • Conducting documentation work, preparation of current operations, reports, documents and sending them to responsible persons.

Chief Accountant

Khachmaz Branch Of AtaBank OJSC
05.2013 - 02.2015

• To organize the accounting of the official financial results of the enterprise in accordance with the current legislation
• Preparation of financial statements
• To organize official accounting in accordance with the rules of accounting
• Payroll accounting
• Issuance of accounting entries for the program
• To ensure the full accounting of officially received funds, inventory and fixed assets and the transactions related to their movement are reflected in the accounting in a timely manner
• Making payments on bank accounts
• Conducting operations related to Accounting, Tax accounting and DSMF, Statistics
• Registration of accounts with creditors and debtors
• Preparation and submission of official reports
• Preparation of Electronic General Invoicing, Account Invoices
• Dealing with creditors and debtors
• Registration of initial and accounting documents, income and expense accounting
• Timely performance of tasks given by management.

Chief Specialist of the Customer Service Departmen

Khachmaz Branch Of AtaBank OJSC
02.2013 - 05.2013
  • Authored customer-facing publications such as whitepapers, blogs and technical guides.
  • Demonstrated critical thinking, self-motivation and leadership talents in ambiguous spaces with little or no supervision to consistently achieve objectives.
  • Identified bottom quartile or focus group for month based on past performance on key metrics.
  • Opening accounts for individuals and legal entities
  • Control of quick money transfers
  • Opening of deposit accounts and control of the deposit portfolio

Customer Service Dedicated Lead Specialist

Khachmaz Branch Of AtaBank OJSC
03.2012 - 02.2013
  • Opening current accounts for individual entrepreneurs on the basis of a duplicate certificate document
  • Opening salary accounts of employees of companies
  • Plastic cards are ordered and presented to the customer
  • Processing of state fees paid to government institutions and providing receipts to customers
  • Fast money transfers and foreign money transfers processing service
  • Execution of payment orders
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.

Customer Service Department Specialist

Khachmaz Branch Of Atabank OJSC
02.2011 - 05.2011
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Complied with company policies and procedures by encouraging positive and effective work environment among employees.
  • Applied basic sales strategy to engage customers and present solutions to suit individual needs.

Chief Accountant

Khachmaz Branch Of "Debut" Joint Stock Commercial Bank
05.2007 - 09.2010

• To organize the accounting of the official financial results of the enterprise in accordance with the current legislation
• Preparation of financial statements
• To organize the implementation of official accounting, guided by the rules of accounting
• Implementation of payroll accounting
• Issuance of accounting entries for the program
• To ensure full accounting of official incoming funds, inventory and fixed assets and transactions related to their movement in timely accounting
• Making payments on bank accounts
• Implementation of operations related to Accounting, Tax accounting and DSMF, Statistics
• Registration of accounts with creditors and debtors
• Preparation and submission of official reports
• Preparation of Electronic General Invoicing, Account Invoices
• Work with creditors and realize debtors
• Registration of preliminary and accounting documents, implementation of income and expense accounting
• Timely execution of tasks based on guidance.

  • Completed biweekly payroll and maintained employee records.
  • Liaised with clients regarding financial plans and objectives.

Education

Bachelor of Arts - Finance And Credit (General Economics)

Azerbaijan International University
Baku City
07.2005

Skills

  • Customer Service
  • Loss Prevention
  • Change Management
  • Staffing
  • Scheduling Employees
  • Product Merchandising
  • Strategic Planning
  • Store Opening and Closing
  • Retail Operations
  • Sales Strategy Implementation
  • Management

Certification

  • Preparation of branch managers (deputies with the right to sign) for attestation exams
  • Anti-money laundering requirements
  • International Financial Reporting Standards
  • Financial control in banks
  • Tax legislation (on financial services)

football, fishing

I love to watch football and play on the field whenever I have time. It's my hobby to go hunting on weekends depending on the season. I especially enjoy fishing immensely.

Languages

Azerbaijani
Native language
Turkish
Proficient
C2
Russian
Intermediate
B1

Timeline

Store Sales Manager

Baku Electronics LLC
05.2021 - Current

Manager of the Branch

Khachmaz Branch Of AtaBank OJSC
05.2018 - 03.2021

Head of Customer Service Department

Khachmaz Branch Of AtaBank OJSC
04.2016 - 05.2018

Accountant

Khachmaz Branch Of AtaBank OJSC
02.2015 - 04.2016

Chief Accountant

Khachmaz Branch Of AtaBank OJSC
05.2013 - 02.2015

Chief Specialist of the Customer Service Departmen

Khachmaz Branch Of AtaBank OJSC
02.2013 - 05.2013

Customer Service Dedicated Lead Specialist

Khachmaz Branch Of AtaBank OJSC
03.2012 - 02.2013

Customer Service Department Specialist

Khachmaz Branch Of Atabank OJSC
02.2011 - 05.2011

Chief Accountant

Khachmaz Branch Of "Debut" Joint Stock Commercial Bank
05.2007 - 09.2010

Bachelor of Arts - Finance And Credit (General Economics)

Azerbaijan International University
Bahadir Jafarov