Bahruz Hajiyev
Baku
Summary
Detail-oriented L3 IT Support Specialist with over 5 years of experience in resolving complex technical issues and delivering high-level support. Proven track record in optimizing operations and enhancing user satisfaction while ensuring system stability and security. Committed to leveraging expertise to contribute to a dynamic team, driving efficiency and supporting innovation in technology solutions. Eager to apply strong problem-solving skills and technical acumen to meet organizational goals.
Overview
2026
2026
years of professional experience
Work History
IT Manager (KUR Venue)
III CIS Games
- Managed and maintained IT infrastructure for the successful organization of the games
- Provided technical support to team members and participants, resolving IT issues promptly
- Set up and ensured stable network connections throughout the event
- Installed, configured, and maintained computer systems and IT equipment
- Implemented IT security measures to protect data and ensure system integrity
- Conducted inventory management and oversaw IT equipment procurement
- Planned and efficiently allocated IT resources for the project
- Delivered training sessions on the use of various software applications
- Prepared IT documentation and reports related to event operations
- Led cross-functional teams to implement IT solutions enhancing productivity and system performance.
- Developed and executed IT strategies aligning with business goals, improving operational efficiency.
IT Support technician
Veyseloglu Group Company
11.2022 - Current
- Respond to requests for technical assistance in person, via phone, electronically
- Maintain Office365/M365 platform and perform license optimization and advanced reporting
- Diagnose, root cause analysis and resolve technical hardware and software issues
- Partner with development team to resolve larger issues and research questions using available information
- Remote Support
- Work as part of the service desk team working on incidents and changes via an ITSM tool
- Provided technical support for hardware and software issues, ensuring timely resolution for end-users.
- Assisted in troubleshooting network connectivity problems across various platforms and devices.
- Collaborated with cross-functional teams to streamline IT operations and enhance user experience.
- Implemented software updates and patches to maintain system security and performance standards.
Program engineer
Mingəçevir Turizm Kolleci PHŞ
08.2020 - 11.2022
- Monitored and managed system performance to ensure optimal performance and availability
- Implemented a backup and recovery strategy to protect data and ensure availability
- Network optimization
- Technical support for end users
Market administrator
BAKU 2015
06.2015 - 06.2015
- Assisted spectators with ticket sales and information during the event
- Provided excellent customer service to ensure a positive experience for attendees
- Managed cash transactions and maintained accurate sales records
- Supported event operations by coordinating with other departments to address audience needs
- Handled inquiries and resolved issues promptly and professionally
Education
Bachelor -
ASAPES
BAKU06.2019
Skills
- Networking
- IT procurement
- IT compliance
- Application support
- Team development
- Security
- AD(Active Directory)
- MS 365
- Monitoring
- Communication
- Analysis
- IT asset management
- Technical troubleshooting
Languages
English - Intermediate
Russian - Intermediate
Timeline
IT Support technician
Veyseloglu Group Company
11.2022 - Current
Program engineer
Mingəçevir Turizm Kolleci PHŞ
08.2020 - 11.2022
Market administrator
BAKU 2015
06.2015 - 06.2015
IT Manager (KUR Venue)
III CIS Games
Bachelor -
ASAPES