Bailey Fortier
Surprise
Summary
Dedicated technician with extensive experience in operating and maintaining high-speed production equipment, performing preventive maintenance, and ensuring quality standards in fast-paced manufacturing environments. Recognized for mechanical aptitude, adherence to safety protocols, and a strong work ethic.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Debt Consultant
JG Wentworth
09.2024 - 04.2025
- Advised clients on debt relief solutions tailored to their unique financial situations
- Utilized persuasive communication and empathy to guide clients toward enrollment
- Maintained high conversion rates and ensured compliance with industry regulations
- Consistently met and exceeded sales quotas
- Collaborated with internal teams to streamline onboarding and enhance the client experience
- Remote
Debt Consultant
Achieve (formerly Freedom Debt Relief)
Tempe, AZ
12.2022 - 09.2024
- Analyzed clients' specific debt situations to recommend optimal solutions
- Utilized strong communication skills and active listening to build rapport
- Resolved complex financial issues with professionalism and care
- Regularly met and exceeded performance and sales goals
- Achieved IAPDA Certification
Field Technician
Cox Communications
Phoenix, AZ
02.2017 - 12.2022
- Operated and maintained communication systems, utilizing power tools for equipment installation and maintenance
- Performed preventive maintenance to minimize downtime and extend equipment lifespan
- Diagnosed and resolved technical issues promptly, adhering to safety protocols and quality standards
- Collaborated with team members to meet production goals in a fast-paced environment
- Served as the team's safety representative, promoting adherence to safety policies and procedures
- Managed service appointments efficiently, meeting or exceeding performance metrics
Tire Technician
Discount Tire
Anthem, AZ
02.2015 - 02.2017
- Operated heavy machinery and power tools for tire installation, balancing, and maintenance, ensuring precision and adherence to safety standards
- Performed routine inspections and preventive maintenance on equipment to ensure reliable operation
- Worked efficiently in a high-volume, fast-paced environment, meeting daily production targets
- Maintained a clean and organized work area, following all safety protocols
- Mentored new technicians, providing training on equipment operation and safety procedures
- Recognized for dependability, mechanical skills, and commitment to quality
Education
High School -
Home School
06.2014
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Glendale Community College
Glendale, AZ01.2015
Skills
- Customer Service
- Problem Solving
- Time Management
- Strong Work Ethic
- High-Speed Production Equipment Operation
- Preventive Maintenance
- Lean Manufacturing Practices
- Safety Compliance and Culture
Certification
IAPDA Certification
Timeline
Debt Consultant
JG Wentworth
09.2024 - 04.2025
Debt Consultant
Achieve (formerly Freedom Debt Relief)
12.2022 - 09.2024
Field Technician
Cox Communications
02.2017 - 12.2022
Tire Technician
Discount Tire
02.2015 - 02.2017
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Glendale Community College
High School -
Home School
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