Bailey Latta
Phoenix
Summary
Results-driven leader with extensive experience in customer service and operations management. Proven track record in aligning team initiatives with business goals, enhancing productivity, and ensuring efficient inventory control, while successfully promoting employee engagement and development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Associate/Shift Manager
Panera Bread
01.2017 - Current
- Managed daily business operations, overseeing staffing, scheduling, inventory control, customer service, and sales to achieve operational efficiency.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Trained employees on duties, policies and procedures.
- Established effective communication channels with staff to support seamless operations and address concerns promptly.
- Fostered positive workplace culture through employee engagement initiatives that enhanced team morale.
- Developed strategic plans to align with company objectives and market trends.
Supervisor
Subway
03.2015 - 07.2016
- Managed daily store operations, including employee oversight and customer issue resolution.
- Monitored labor costs against profit margins, adjusting staffing levels to maintain profitability.
- Promoted from sandwich artist to shift supervisor within five months.
- Prepared morning crew by organizing required products and tasks for efficient workflow.
- Executed closing duties to maintain operational standards and ensure timely store readiness.
Education
High School Diploma -
Shadow Mountain High School
Phoenix, AZ05-2016
Skills
- Sales strategies
- Sales forecasting
- Customer service
- Operations management
- Inventory control
- Safety compliance
- Team leadership
Certification
- ServSafe Manager Certification
- ServSafe Proctor
Timeline
Sales Associate/Shift Manager
Panera Bread
01.2017 - Current
Supervisor
Subway
03.2015 - 07.2016
High School Diploma -
Shadow Mountain High School