Balbir Grewal
Goodyear
Overview
32
32
years of professional experience
Work History
Banker Teller
BMO Bank Of Montreal
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Assisted customers with banking needs and inquiries.
- Counted, verified and handled bank deposits and armored car transactions.
Assistant to Senator
State Of Arizona
01.2023 - Current
Domestic Violence Specialist
Punjabi Seva
03.2016 - Current
- Consulted and advised on methods for screening and intervening in domestic violence situations.
- Coordinated advocacy services with other services internally, at hospital and in community.
- Employed range of clinical interventions to deliver ongoing supportive counseling services for clients.
- Managed group advocacy services for patients and community members to increase knowledge about domestic violence through use of supportive psycho-education in group-based modality.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Developed and maintained strong relationships with community resources for successful referrals.
- Provided crisis counseling and intervention services to clients in emergency situations.
Owner/Manager
Taste Of India Restaurant & Lounge
01.1992 - 12.2008
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Trained and developed team members to build human capital.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Education
Basford Hall College
Nottingham , EnglandSkills
- Teller Support
- Bank Sales
- Customer Service
- CRM Systems
- Shelter Arrangements
- Case Documentation
- Client Advocacy
- Patient Support
- Client Education
- Treatment Planning
- Referral Coordination
- Family Counseling
- Patient Counseling
Timeline
Assistant to Senator
State Of Arizona
01.2023 - Current
Domestic Violence Specialist
Punjabi Seva
03.2016 - Current
Owner/Manager
Taste Of India Restaurant & Lounge
01.1992 - 12.2008
Banker Teller
BMO Bank Of Montreal
Basford Hall College
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