Work History
Skills
Languages
Timeline
Generic

Barbara Pereira

Scottsdale

Work History

Beauty Advisor

Sephora
  • Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
  • Enhanced customer satisfaction by providing personalized consultations.
  • Participated in ongoing training sessions to continuously improve skills.
  • Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.

Sales Associate

Tjmax


  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Front Desk Receptionist

The Walbot Group
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Skills

  • Customer service
  • Organization and multitasking
  • Team collaboration
  • Customer needs assessment
  • Paperwork management
  • Multitasking and organization
  • Empathy and patience
  • Active listening
  • Strong communication and interpersonal skills
  • Customer assistance

Languages

Portuguese
Native or Bilingual
Spanish
Elementary

Timeline

Beauty Advisor

Sephora

Sales Associate

Tjmax

Front Desk Receptionist

The Walbot Group
Barbara Pereira