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Beauty Advisor Sephora
Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
Enhanced customer satisfaction by providing personalized consultations.
Participated in ongoing training sessions to continuously improve skills.
Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
Show Description Sales Associate Tjmax
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Show Description Front Desk Receptionist The Walbot Group
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Scheduled, coordinated and confirmed appointments and meetings.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Show Description Customer service
Organization and multitasking
Team collaboration
Customer needs assessment
Paperwork management Multitasking and organization
Empathy and patience
Active listening
Strong communication and interpersonal skills
Customer assistance
Front Desk Receptionist The Walbot Group