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Beauty Advisor
Sephora
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
- Enhanced customer satisfaction by providing personalized consultations.
- Participated in ongoing training sessions to continuously improve skills.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
Sales Associate
Tjmax
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Front Desk Receptionist
The Walbot Group
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Scheduled, coordinated and confirmed appointments and meetings.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Customer service
- Organization and multitasking
- Team collaboration
- Customer needs assessment
- Paperwork management
- Multitasking and organization
- Empathy and patience
- Active listening
- Strong communication and interpersonal skills
- Customer assistance
Front Desk Receptionist
The Walbot Group
