Barrett Underwood
Goodyear
Summary
Adept Computer Repair Technician, contributions at Winter Haven High School. Specializes in hardware and software installation, alongside exceptional problem-solving abilities. Achieved notable improvements in system efficiency and user satisfaction. Knowledgable in Microsoft Certified Solutions Assistant and known for enhancing learning through technology integration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Computer Repair Technician
Myself
07.2020 - Current
- Disassembled computers to perform diagnostics and check for repair needs.
- Researched and identified problems with computers and advised staff and clients on plans of action.
- Supplied end-user assistance for Windows systems via remote and on-site support.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Refurbished used computers and technological equipment, saving companies money.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured systems according to prescribed software and hardware frameworks.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
Tutor
Winter Haven High School
08.2016 - 03.2020
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Intern
IT Department at the Winter Haven Library
08.2015 - 09.2016
- Explored new technologies and approaches to streamline processes.
- Participated in workshops and presentations related to projects to gain knowledge.
Volunteer
The Humane Society
07.2013 - 09.2013
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
High School Diploma -
Winter Haven High School
Winter Haven, FL05-2020
Skills
- Hardware and software installation
- Microsoft Certified Solutions Assistant
- Data Recovery
- Wireless Networking
- System Upgrades
- Hardware Installation
- Hardware testing
- Desktop component change management
- Software Installation
Certification
Certified in Word, Excel and Power Point
Timeline
Computer Repair Technician
Myself
07.2020 - Current
Tutor
Winter Haven High School
08.2016 - 03.2020
Intern
IT Department at the Winter Haven Library
08.2015 - 09.2016
Volunteer
The Humane Society
07.2013 - 09.2013
Certified in Word, Excel and Power Point
High School Diploma -
Winter Haven High School
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