Beatriz Olmedo
Phoenix
Summary
With a proven track record at Amigo Check Cashing, I excel in delivering exceptional customer service and maintaining high accuracy in cash handling. Demonstrating strong work ethic and professionalism, I've significantly enhanced customer satisfaction and operational efficiency. My expertise includes fraud detection and effective transaction processing, making me a valuable asset to any team. Developed strong customer service and financial transaction management skills in high-volume banking environment. Demonstrated ability to handle cash, process transactions accurately, and resolve customer inquiries efficiently. Seeking to transition into new field where these skills can drive positive outcomes and support organizational goals.
Overview
6
6
years of professional experience
Work History
Leasing Agent
Casa Verde Apartments
10.2025 - 05.2026
- Conducted property tours and showcased amenities to prospective tenants, enhancing engagement and interest.
- Managed lease agreements and ensured compliance with regulatory requirements, maintaining accurate records.
- Assisted residents with inquiries and maintenance requests, fostering positive tenant relations.
- Coordinated marketing efforts through social media and property listings, increasing visibility for available units.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Distributed and followed up on tenant renewal notices.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
Teller
Amigo Check Cashing
Phoenix, AZ
06.2023 - 08.2025
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding balances, transaction history, services charges, and interest rates.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Answered telephone inquiries on checking accounts, money transfers, and other store services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Monitored and reported suspicious activity in line with store security policies.
Dental Assistant
Somos Dental and Orthodontics
Phoenix, AZ
12.2021 - 12.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Promoted x-ray safety while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplied needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Cashier
Walmart
Phoenix, AZ
03.2020 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in store lanes.
Education
Dental Assisting -
UEI College
Phoenix, AZ04-2022
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Approachable
- Cash handling and management
- Friendly
- Transaction processing accuracy
- Cash counting
- Attention to detail
- Cash drawer balancing
- Patience and empathy
- Fraud detection proficiency
- Computer literacy
- Fair housing policies
- Rent collection
- Application processing
- Record keeping
- Team collaboration
- Listening and comprehension
- Spanish speaking
Languages
English
Spanish
Timeline
Leasing Agent
Casa Verde Apartments
10.2025 - 05.2026
Teller
Amigo Check Cashing
06.2023 - 08.2025
Dental Assistant
Somos Dental and Orthodontics
12.2021 - 12.2022
Cashier
Walmart
03.2020 - 05.2020
Dental Assisting -
UEI College