Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Belen Ortega-Merchant

Tucson

Summary

I demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environment. Eager to contribute to team success and further develop professional skills. I bring positive attitude and commitment to continuous learning and growth.

Overview

25
25
years of professional experience

Work History

Office Assistant

Sunnyside Unified School District
09.2022 - 05.2025
  • Maintained a professional and welcoming atmosphere, resulting in customers satisfaction .
  • Directed phone inquiries, answered customer questions,make copies for teachers as needed, help with duties to ensure students safety.
  • Improved overall organization of the front office by implementing efficient filing systems for important documents such as registration forms,AZELLA and State Testing results.
  • Resolved guest issues promptly and effectively, demonstrating excellent customer service skills.

Instructional Assistant/Personal Care Assistant

Sunnyside Unified School District
10.2000 - 05.2022
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support to students with special needs, enabling them to achieve academic success.

Education

High School Diploma -

Merced High School
Merced, CA

No Degree -

Pima Community College
Tucson, AZ

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Translation of parent notices
  • All aspect of Front Office duties

Languages

Spanish
Full Professional

Timeline

Office Assistant

Sunnyside Unified School District
09.2022 - 05.2025

Instructional Assistant/Personal Care Assistant

Sunnyside Unified School District
10.2000 - 05.2022

High School Diploma -

Merced High School

No Degree -

Pima Community College
Belen Ortega-Merchant