Belisa Rios
Safford
Summary
Detail-oriented professional with over five years of experience in delivery and housekeeping. Known for strong teamwork and time management, consistently enhancing delivery efficiency and ensuring high standards of service.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Fed Ex Ground
02.2024 - Current
- Operated delivery vehicle safely and efficiently, adhering to traffic regulations.
- Managed daily route planning to optimize delivery schedules and reduce transit time.
- Maintained accurate records of deliveries and pickups, ensuring compliance with company standards.
- Communicated effectively with customers regarding delivery status and resolved issues promptly.
Housekeeper
Self-employeed
01.2016 - 01.2025
- Managed thorough cleaning and organization of residential spaces to ensure high standards of hygiene.
- Developed customized cleaning plans based on individual client needs and preferences.
- Established strong relationships with clients through consistent communication and exceptional service delivery.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Delivery Driver
UPS
08.2018 - 09.2023
- Conducted routine vehicle inspections to ensure safety and operational readiness.
- Assisted in training new drivers on best practices and company policies for safe deliveries.
- Implemented process improvements that enhanced overall delivery efficiency and customer satisfaction.
- Collaborated with team members to coordinate logistics during peak delivery periods, ensuring timely service.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
Assistant Manager
Taco Taste
02.2017 - 03.2021
- Led team in daily operations, ensuring efficient service and customer satisfaction.
- Developed training programs for new staff, enhancing onboarding experience and retention rates.
- Conducted performance evaluations, providing constructive feedback to enhance individual and team growth.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Primavera
Safford, AZSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Stocking and inventory
- Quality assurance
Timeline
Delivery Driver
Fed Ex Ground
02.2024 - Current
Delivery Driver
UPS
08.2018 - 09.2023
Assistant Manager
Taco Taste
02.2017 - 03.2021
Housekeeper
Self-employeed
01.2016 - 01.2025
High School Diploma -
Primavera