BEN WHITE
Scottsdale
Summary
Multi-talented sales director, consistently rewarded for success in planning and operational improvements. Experience in building a sales organization, policy development and staff management procedures, positively impacting overall morale and productivity.
Overview
14
14
years of professional experience
Work History
Sr. Enterprise/Franchise SaaS Sales Manager & Senior Enterprise SDR manager
Otter/Cloud Kitchens
Scottsdale
01.2023 - Current
- Launched our first mid-market sales region for 10-65 location restaurant groups.(1/2023 - 7/2023)
- Promoted to Sr. Manager with a focus on enterprise/franchise sales within US & Canada as well as Sr. Manager overseeing our strategic enterprise SDR team.
- Worked cross-functionally with our onboarding team to decrease time from MSA executed to activation from 21 days to 5 days.
- Built new SOP's with our engineering and opps teams to improve accounts distribution, accurate reporting data, and cleanliness within our CRM.
- Traveled to more than 15 brand conferences across the US & Canada within the last 2.5 years.
- Achieved Presidents Club in 2024 and 2025.
Sr. Inside Sales Manager
DoorDash
Tempe
08.2019 - 12.2022
- Built three separate teams in three years across the SMB and mid market region.
- Worked cross functionally to prepare all inbound sales reps to transition to outbound sales roles.
- Our successful transition created a path for the DoorDash self serve model for SMB & mid-market size businesses.
- One of the first teams to pilot DoorDash drive for prospects with 15+ locations.
- Lead the revamp of our training and development region in 2022.
- Responsible for development of DoorDash's new sales processes from training up.
- Expanded our ramp sales region from an average of 5 reps per class to 15.
- Finished #2 among all regional managers in 2022 for Presidents Club.
- Onboarded two junior managers and maintained responsibility for their teams development/productivity.
Director of Inside Sales
Varsity Tutors
Tempe
07.2016 - 08.2019
- One of the original 10 employees in Phoenix, tasked with building our inside sales, account management, recruiting and customer service teams.
- Contributed to developing culture and our core competencies.
- Manage a sales team consisting of 10 to 20 reps to exceed monthly sales goals by coaching to metrics, farming leads and sales language.
- Worked with our sales operations team to develop and implement our initial sales decomp data to measure success within the sales role based on KPI's.
- Lead our first sales seed pilot with 7 reps and grew it to 30 reps currently.
- Worked in cooperation with our training team to develop training material for our new hire classes.
- Collaborated with Human Resources to help design 'Ramp Progression' for our sales teams.
- Conducted interviews and set on-boarding expectations for incoming employees.
- Hired, trained and scaled VT's first in house customer service team.
- Daily communication with senior directors, product team and C-Level executives.
Senior Executive Banker
Quicken Loans
Scottsdale
07.2015 - 07.2016
- Mortgage sales with a primary focus on refinance loans.
- Hit monthly sales target of 34-42 fully processed refinance loans.
- Outbound dial 100+ leads daily and maintain a pipeline of leads based on the market.
- Create and maintain relationships with all clients throughout the thirty-day closing process.
Senior Elite Sales Executive
Yelp Inc.
Scottsdale
08.2011 - 07.2015
- Sell local targeted ad space in my designated markets.
- Move all vetted leads through full sales cycles and maintain a steady pipeline using Salesforce.
- Hit a monthly quota ranging from $20,000-$24,000 in new business.
- Averaged $36,000 in new sales.
- Achieved presidents sales rep. two years in a row.
- Build relationships and rapport with potential/current clients.
- Achieved 1 million in new sales in under 4 years.
- Assisted the recruiting department at University of Arizona and ASU career fairs.
Education
Bachelor of Arts - Marketing & Communications
Lambuth University
Jackson, TN01.2008
Skills
- SaaS Sales Management
- Development of sales organizations
- B2B & B2C sales experience
- Helping others grow in leadership
- Strong communication skills
- Account management & customer retention
- Customer service development & implementation
- Experience with long & short sales cycles
Timeline
Sr. Enterprise/Franchise SaaS Sales Manager & Senior Enterprise SDR manager
Otter/Cloud Kitchens
01.2023 - Current
Sr. Inside Sales Manager
DoorDash
08.2019 - 12.2022
Director of Inside Sales
Varsity Tutors
07.2016 - 08.2019
Senior Executive Banker
Quicken Loans
07.2015 - 07.2016
Senior Elite Sales Executive
Yelp Inc.
08.2011 - 07.2015
Bachelor of Arts - Marketing & Communications
Lambuth University