BENJAMIN CARDENAS

Accomplishments:

• Reduced district’s highest shrink/theft rate by 1.17% based on last year
• Increased customer service and anti-theft surveillance by employees
• Increased sales by over 15% compared to previous year and management
• Hired, Trained and supervised a team of 40+ employees
• Scheduled employees, conducted performance reviews, and managed shift coverage.
• Fostered a clean, safe, and professional store environment.

Accomplishments:

• Increased store sales and customer service.
• Maintained personnel expenses within budget.
• Promoted from Stocker/Cashier to Assistant Manager, and then to Store Manager.
• Increased customer satisfaction and maintained personnel expenses within budget.
• Created employee improvement plans and provided coaching on performance issues.
• Mediated conflicts and conducted monthly safety meetings.
• Monitored merchandising compliance with the company's plan-o-grams.
• Maintained cleanliness of sales floor to enhance store presentation.

• Accomplishments:
• Received a national award for unloading time.
• One of the first stores to quickly and efficiently implement a new receiving program.
• Unloaded merchandise from delivery trucks and organized items in the warehouse.
• Maintained a clean and safe work environment following company safety protocols.
• Collaborated with team members to ensure timely completion of tasks.
• Participated in inventory management activities, including stock replenishment and organization.
• Ensured timely implementation and execution of new company programs.