Benjamin Connor
Gilbert
Summary
Proven leader and multitasker, currently excelling at Bourbon and Bones by enhancing service speed and efficiency, and showcasing product knowledge. Demonstrated exceptional customer service and communication skills, alongside a strong ability to learn and adapt in fast-paced environments. Achieved seamless operation flow and significantly improved team dynamic and performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barback
Bourbon and Bones - Gilbert
2023.01 - Current
- Prepared drink garnishes, juices, and purees, and stocked wells resulting in faster service for both bartenders and patrons.
- Tasked with both wine and whiskey locations and knowledge to further assist bartenders.
- Assisted with inventory management of nearly 900 different whiskies.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Lead Server's Assistant
Bourbon and Bones - Gilbert
2021.01 - 2023.01
- Always the first to greet customers and provide exceptional customer service.
- Consistently kept in communication with paired server(s) to provide prompt service.
- Took charge of training new server assistant hires and upholding the standards and expectations of the restaurant, employees, and management.
- Talked with management about team progress and compatibility.
Kid's Club Leader
Kyrene School District
2018.08 - 2021.01
- Provided support and guidance to children.
- Enforced rules and managed child behavior.
- Developed and facilitated enrichment activities with fellow club leaders.
- Liaised with parents and guardians to discuss their child's progress and behaviors.
Education
Associate of Arts - Graphic Design
Maricopa Community Colleges - Mesa Community College
Mesa, AZ05.2025
High School Diploma -
Perry High School
Gilbert, AZ05.2020
Skills
- Efficient multitasking
- Leadership qualities
- Willing to learn
- Customer service excellence
- Reliable
- Fast-Paced Environment
Certification
- Adobe Certified Associate: Graphic Design and Illustration using Adobe Illustrator
- Adobe Certified Associate: Visual Design using Adobe Photoshop
Timeline
Barback
Bourbon and Bones - Gilbert
2023.01 - Current
Lead Server's Assistant
Bourbon and Bones - Gilbert
2021.01 - 2023.01
Kid's Club Leader
Kyrene School District
2018.08 - 2021.01
Associate of Arts - Graphic Design
Maricopa Community Colleges - Mesa Community College
High School Diploma -
Perry High School
- Adobe Certified Associate: Graphic Design and Illustration using Adobe Illustrator
- Adobe Certified Associate: Visual Design using Adobe Photoshop
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