Benjamin Galvez
Queen Creek
Summary
Motivated and dependable professional with over four years of experience in customer service, retail, automotive, food service, and warehouse operations. Demonstrated leadership experience, strong communication skills, and a commitment to delivering excellent customer service. Seeking an opportunity to build a long-term career in banking, financial services, or business operations.
Overview
3
3
years of professional experience
Work History
Seasonal Customer Returns Associate
Amazon
Phoenix
2025.11 - 2026.03
- Processed customer returns, ensuring accuracy and attention to detail to enhance customer satisfaction.
- Verified merchandise and maintained accurate inventory records to support efficient operations.
- Utilized company systems to track transactions and resolve discrepancies.
- Met productivity and quality standards consistently in a high-volume environment, contributing to team success.
Kitchen Supervisor
Chick Fil A
Phoenix
2025.08 - 2025.11
- Coordinated kitchen operations during high-volume periods to ensure smooth workflow and service continuity.
- Led, trained, and supported team members to maintain productivity, food quality, and safety standards.
- Delegated tasks and communicated priorities to ensure timely order fulfillment and customer satisfaction.
- Resolved operational issues in fast-paced environment, ensuring service quality and adherence to safety standards.
- Monitored inventory levels and managed stock to prevent shortages and maintain operational flow.
- Collaborated with management and team members to improve workflow and overall performance.
Bill Luke CDJR
Dealership operations Coordinator
Phoenix
2024.08 - 2025.08
- Managed dealership vehicle inventory and ensured optimal vehicle placement across sales lot to enhance visibility and access for customers.
- Coordinated vehicle movement to support sales, service, and customer delivery operations.
- Conducted vehicle inspections to ensure cleanliness, presentation, and readiness for customer viewing.
- Maintained organized inventory records and tracked vehicle locations, contributing to streamlined operations and reduced search time.
- Demonstrated strong attention to detail while handling high-value inventory in a fast-paced environment.
- Collaborated with multiple departments to facilitate seamless daily operations and enhance overall customer satisfaction.
- Assisted customers, sales staff, and management in a professional and courteous manner.
Sales Floor Associate
Marshalls
Phoenix
2023.05 - 2024.05
- Provided exceptional customer service, enhancing shopping experience in fast-paced retail environment.
- Assisted customers with product inquiries, purchases, and issue resolution.
- Processed cash and electronic transactions with precision, ensuring accuracy and building customer trust.
- Maintained accurate inventory and organized merchandise displays.
- Collaborated with team members to meet operational targets and improve overall customer satisfaction.
- Developed strong communication and problem-solving skills through daily customer interactions.
Education
High School Diploma -
Alhambra High School
Phoenix, AZ2024-05
Skills
- Client relations and communication
- Leadership and teamwork
- Analytical problem solving
- Data management and organization
- Inventory oversight and logistics
- Effective time management
- Detail-oriented approach
- Proficient in Microsoft Office Suite
- Adaptability in multitasking
Timeline
Seasonal Customer Returns Associate
Amazon
2025.11 - 2026.03
Kitchen Supervisor
Chick Fil A
2025.08 - 2025.11
Bill Luke CDJR
Dealership operations Coordinator
2024.08 - 2025.08
Sales Floor Associate
Marshalls
2023.05 - 2024.05
High School Diploma -
Alhambra High School