Benjamin Garvin
Flagstaff
Summary
Developed leadership and team management skills in dynamic, field-based environment. Capable of overseeing operations, ensuring safety compliance, and optimizing resources for maximum efficiency. Seeking to transition into new field where these skills can drive success and growth.
Overview
16
16
years of professional experience
Work History
Field Supervisor
Tri-state Communications
10.2019 - 07.2024
- Monitored employee performance for compliance with regulations and policies.
- Installed and repaired telecommunications equipment.
- Supervised field operations teams to complete projects within established timelines.
- Trained technicians in proper methods, equipment operation and safety procedures.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
DirecTV Contractor
Synergies
10.2015 - 08.2019
- Installed and repaired Satellite TV equipment.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Training Champion /Production Operator
WL Gore
01.2012 - 10.2015
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Facilitated training sessions to enhance skills and knowledge.
- Worked with engineering to develop standard operating procedures.
Detention Officer
Coconino County Sheriff's Office
02.2008 - 12.2011
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
Education
High School Diploma -
Coconino High School
Flagstaff, AZ06.2007
Skills
- Field operations
- Operations planning
- Schedule development
- Work order review
- Team leadership
- Hand and power tool operation
- Mechanical aptitude
- Attention to detail
- Task delegation
- Site safety
- Quality assurance
- Repair coordination
- Inventory management
Timeline
Field Supervisor
Tri-state Communications
10.2019 - 07.2024
DirecTV Contractor
Synergies
10.2015 - 08.2019
Training Champion /Production Operator
WL Gore
01.2012 - 10.2015
Detention Officer
Coconino County Sheriff's Office
02.2008 - 12.2011
High School Diploma -
Coconino High School
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