Summary
Overview
Work History
Education
Skills
Awards And Acknowledgements
Affiliations
Timeline
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BENJAMIN ROBBINS

Wittmann

Summary

Dynamic professional with extensive experience throughout several companies, excelling in customer service and sales techniques. Proven ability to enhance inventory management and streamline order processing. Adept at problem-solving and effective communication, consistently delivering results and ensuring customer satisfaction in fast-paced environments. Strong organizational skills and technical troubleshooting expertise.

Overview

16
16
years of professional experience

Work History

Service Writer/ Assistant Manager/ Trainer/ Rover

Sun Devil Auto
Surprise
06.2022 - 11.2024
  • Make sales on automobile parts and services/ organize returns/ back stock/ etc.
  • Provide customer with knowledge of their vehicle/ recommend parts or services as needed.
  • Make/ receive phone calls/ answer emails to/ from customers and other businesses in regards to vehicle repairs, warranties, and all information beneficial to customers and their vehicles/ concerns.

Security Officer

White Mountain medical
06.2021 - 06.2022
  • Ensured state/ local laws and procedures were followed by associates and customers
  • Patrolled interior/ exterior of facility/ grounds to ensure maximum effectiveness of establishment and safety standards being upheld

Beer Distributor/ Merchandiser

Crescent crown
06.2020 - 06.2021
  • Delivered/ stocked/ inventoried/ Broke down pallets/ Shelved and rotated all stock/ Quality controlled multiple branded beverages at multiple stores across several cities

Receiving Clerk/ Returns Reconciling/ Inbound Shipment Receiver

Lowes
05.2019 - 06.2020
  • Received/ Inventoried/ Broke down pallets/ Shelved and rotated all incoming shipments
  • Provided customer service in every department in Lowes

Munitions Systems Technician

US Air Force
01.2009 - 05.2019
  • Assembled/ Tested/ Quality Controlled/ Stored/ Decommissioned $500 + million worth munitions and explosives
  • Maintained $2 billion worth of buildings/ Storage structures and vehicle fleets
  • Utilized multiple computer and other system programs; for daily use and restructured existing filing processes, systems, and 300 + personnel training
  • Investigated munitions failures ( bombs, missiles, small to large round ammunition, and their systems (both electrical and hardware)
  • Replaced/ Upgraded/ Decommissioned 300+ computers/ printers/ routers/ etc. for 300+ stations and their hardware and software
  • Maintained MSDS and chemical cleaning stations/ Chemical disposal for 10 years

Education

High school graduate -

Monte Vista Christian School
Watsonville, CA
06-2006

Fine Arts

Academy of Art University
San Francisco, CA

College of The US Air Force
Langley AFB, Virginia

Skills

  • Heavy equipment operation
  • Customer service
  • Parts knowledge
  • Sales techniques
  • Vehicle maintenance
  • Order processing
  • Inventory management
  • Warranty processing
  • Communication skills
  • Problem solving
  • Team collaboration
  • Time management
  • Conflict resolution
  • Technical troubleshooting
  • Data entry
  • Inbound call management
  • Cross-selling techniques
  • Cultural sensitivity
  • Invoice verification
  • Status reports maintenance
  • Decision-making
  • Professional phone voice
  • Effective communication
  • Multi-line phone systems
  • Coordinating schedules
  • Strong organization
  • Organizational skills
  • Problem-solving abilities
  • Phone etiquette
  • Record keeping
  • Brand representation
  • Order and refund processing
  • Continuous improvement
  • In-store support
  • Sales and upselling
  • Multi-computer systems
  • Organization
  • Attention to detail
  • Quality control
  • Military systems experience

Awards And Acknowledgements

Was awarded several different achievements and medals in the US Air Force; including honorable discharge due to 27 military service related injuries.

Affiliations

  • Artist
  • Multiple Voice Talents

Timeline

Service Writer/ Assistant Manager/ Trainer/ Rover

Sun Devil Auto
06.2022 - 11.2024

Security Officer

White Mountain medical
06.2021 - 06.2022

Beer Distributor/ Merchandiser

Crescent crown
06.2020 - 06.2021

Receiving Clerk/ Returns Reconciling/ Inbound Shipment Receiver

Lowes
05.2019 - 06.2020

Munitions Systems Technician

US Air Force
01.2009 - 05.2019

High school graduate -

Monte Vista Christian School

Fine Arts

Academy of Art University

College of The US Air Force

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BENJAMIN ROBBINS