Beverly Golin
Prescott
Summary
Dynamic professional with extensive experience in logistics and procurement, notably at Yavapai Plumbing & Heating. Proven track record in enhancing operational efficiency through effective decision-making and exceptional customer service. Skilled in data entry and problem-solving, consistently achieving cost savings and improving vendor relationships. Committed to fostering collaboration and optimizing processes.
Overview
12
12
years of professional experience
Work History
Dispatcher/Accounts Receivable
Yavapai Plumbing&Heating
08.2014 - 09.2016
- Assessed incoming requests for service and prioritized dispatch activities.
- Coordinated communication between drivers and clients to ensure timely responses.
- Utilized scheduling software to manage driver routes and optimize delivery efficiency.
- Monitored operational performance to identify areas for improvement in logistics processes.
- Provided ongoing support to drivers by relaying important updates and instructions.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Input payments and upload accompanying documents
Purchasing Manager
European Techniques
03.2012 - 10.2012
- Oversaw procurement processes, ensuring compliance with organizational policies and supplier agreements.
- Developed and maintained vendor relationships, negotiating pricing and terms to optimize purchasing efficiency.
- Analyzed market trends and supplier performance, providing insights for strategic sourcing decisions.
- Coordinated inventory management, reducing excess stock through effective forecasting and demand planning.
- Implemented cost-saving initiatives across purchasing activities, enhancing overall budget adherence.
- Streamlined purchase order processes using ERP systems, improving accuracy and turnaround times.
Office Manager
Moyer's Heating&Cooling
07.2008 - 03.2010
- Coordinated office operations to enhance productivity and efficiency across departments.
- Managed scheduling and logistics for meetings, ensuring effective communication among team members.
- Streamlined filing systems, improving document retrieval times and maintaining organization.
- Oversaw vendor relationships, negotiating contracts to optimize service delivery and reduce costs.
- Developed onboarding materials for new hires, enhancing training consistency and employee integration.
- Facilitated staff meetings to discuss project updates, fostering collaboration and alignment on goals.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced environmental impact by initiating recycling program and promoting paperless processes.
Office Manager
Granite Basin Roofing
06.2004 - 07.2008
- Implemented inventory tracking systems, reducing supply shortages and improving resource management.
- Conducted regular audits of office procedures, identifying areas for process improvement and compliance adherence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Marketing
- Cuatomer relations
- Vendor relations
- All bookkeeping
Education
High School Diploma -
Bradshaw Mountain High School
Prescott Valley, AZ05.1992
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Time management
- Prioritizing calls
- Problem-solving
Timeline
Dispatcher/Accounts Receivable
Yavapai Plumbing&Heating
08.2014 - 09.2016
Purchasing Manager
European Techniques
03.2012 - 10.2012
Office Manager
Moyer's Heating&Cooling
07.2008 - 03.2010
Office Manager
Granite Basin Roofing
06.2004 - 07.2008
High School Diploma -
Bradshaw Mountain High School
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