Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bianca Vigil

Chandler

Summary

Dynamic, willing to learn and goal-oriented professional with a proven track record at QuikTrip, excelling in customer satisfaction and operational efficiency. Skilled in cash handling and POS systems, coupled with exceptional problem-solving abilities and a strong work ethic. Demonstrated success in training and mentoring, enhancing team productivity by fostering a positive and professional work environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Night Attendant

QuikTrip
Chandler
01.2020 - Current
  • Maintained work area and kept cash drawer organized.
  • Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Answered phone calls to assist customers with questions and orders.
  • Greeted customers entering the gas station and provided assistance when needed.
  • Stocked shelves with merchandise such as snacks, drinks and other convenience items.
  • Verified age of customers purchasing alcohol or tobacco products with valid ID.
  • Ensured monetary balances were correct through thorough cash auditing.
  • Managed safe preparation and handling of food.
  • Verified incoming shipments against orders to ensure accuracy.

Seasonal Associate

Costco
Mesa
07.2021 - 01.2022
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.
  • Organized and replenished store merchandise.
  • Addressed customer needs promptly through proactive communication.
  • Maintained cleanliness and orderliness in parking areas.

Warehouse Packer

PAC Worldwide Corporation
Phoenix
12.2018 - 04.2020
  • Stacked cartons onto appropriate pallets according to size and weight restrictions.
  • Labeled boxes, containers, and pallets for shipment purposes.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Operated forklift and pallet jack to transport heavy loads.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Inspected finished product packaging for quality assurance before sending out orders.
  • Trained new employees regarding warehouse procedures and standards.

Education

High School Diploma -

Estrella High School
Avondale, AZ
05-2020

Skills

  • Initiative and self-motivation
  • Maintaining confidentiality
  • Security awareness
  • Patience and tact
  • Data entry proficiency
  • Strong work ethic
  • Cash handling experience
  • Cleaning and maintenance
  • Guest services
  • Time management
  • Team building
  • Training and mentoring
  • Microsoft office
  • Problem-solving skills
  • POS systems
  • Listening skills
  • Oral and written communications
  • Drawer management
  • Refund handling
  • Stress management
  • Customer focus
  • Positive and professional
  • Multitasking and organization
  • Adaptability and flexibility
  • Customer satisfaction
  • Attention to detail
  • Cultural awareness
  • Customer complaint resolution
  • Patience and composure
  • Basic math
  • Ability to learn
  • Training and mentoring
  • Empathetic
  • long-term focused
  • goal-oriented

Certification

  • food handlers card

Timeline

Seasonal Associate

Costco
07.2021 - 01.2022

Night Attendant

QuikTrip
01.2020 - Current

Warehouse Packer

PAC Worldwide Corporation
12.2018 - 04.2020

High School Diploma -

Estrella High School

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Bianca Vigil