Summary
Overview
Work History
Education
Skills
Timeline
Generic

BIANKA RAMOS

Buckeye

Summary

Affectionate babysitter with hands-on experience monitoring the well-being and safety of children. Energetic in conducting fun, age-appropriate activities, and modeling appropriate social behaviors. Alert and organized individual dedicated to maintaining a child-friendly environment. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive, memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure, and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student, ready to apply education in the workplace. Offers excellent technical abilities with software and applications, the ability to handle challenging work, and excellent time management skills. Compassionate Special Needs Assistant with background in providing individualized support and care to students with special needs. Strengths include adaptability, patience, and strong communication skills crucial for coordinating between teachers, parents, and other professionals involved in each student's education. Previous roles have demonstrated significant impact on student progress through implementation of personalized learning plans and fostering inclusive classroom environments.

Overview

9
9
years of professional experience

Work History

Warehouse Worker

Amazon
Goodyear
10.2024 - Current
  • Sorted and organized products to maintain an orderly warehouse environment.
  • Collaborated with team members to meet daily production goals and deadlines.
  • Followed safety protocols to maintain a secure working environment for all staff.
  • Assisted in training new employees on warehouse procedures and safety standards.
  • Facilitated engaging learning sessions for diverse groups of participants.
  • Developed training materials tailored to specific educational needs.
  • Communicated regularly with instructors regarding any changes or updates required in course content.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.

Teacher's Assistant

Delta T Group
Avondale
04.2025 - 05.2025
  • Supervised children and participated with children in activities.
  • Supported teachers in implementing individualized education plans for students.
  • Assisted students with daily living skills and classroom activities.
  • Collaborated with special education team to adapt learning materials.
  • Provided one-on-one instruction to students who needed extra help with learning tasks.
  • Offered emotional support during times of difficulty or crisis situations involving the student.
  • Assisted with transitioning from one activity to another throughout the day as needed by the student.
  • Collaborated with teacher to develop personalized and successful learning strategies.
  • Supervised students during lunch periods, recesses, and field trips, ensuring their safety at all times.
  • Offered students personalized educational, behavioral, and emotional support.

Teacher's Assistant

Delta T group
Glendale
11.2024 - 01.2025
  • Supervised children and participated with children in activities.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Distributed and collected tests and homework to prepare for grading by head teacher.
  • Created and coordinated age-appropriate enrichment activities to drive social, emotional, and intellectual development.

Janitorial Cleaner

Phoenix Housekeeping and janitorial llc
Glendale
04.2019 - 05.2023
  • Cleaned floors and surfaces by sweeping, mopping, dusting and polishing
  • Stocked, sanitized, cleaned and inspected restrooms
  • Disposed of waste and gathered individual trash bags to place in receptacles
  • Read and followed company, customer and safety rules, policies and procedures
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges
  • Sanitized frequented areas and equipment using approved supplies.

Sales Representative

Cricket Wireless
Phoenix
08.2021 - 01.2023
  • Developed key customer relationships to increase sales
  • Answered product questions with up-to-date knowledge of sales and promotions
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients
  • Demonstrated product features to align with customer needs
  • Followed-up with clients after installations to assess quality service and customer satisfaction.

Babysitter

At Home
Phoenix
05.2020 - 04.2022
  • Responsibly watched children while parents were out.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Cared for children of various ages, and assisted with feeding, dressing, and daily activities.
  • Enforced rules to teach good manners and maintain safe environment
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues
  • Engaged with children on an individual basis to build positive, trusting relationships.
  • Prepared nutritious meals and snacks to meet dietary needs.
  • Established routines to promote structure and consistency for children.

Collections Representative

Progressive Leasing
Glendale
04.2021 - 10.2021
  • Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals
  • Notified customers of delinquent accounts with attempt to collect outstanding amounts
  • Reasoned with customers and attempted to negotiate full balance payments
  • Advised debtors on payment options and set up payment plans
  • Upheld privacy and security requirements for customer information
  • Used effective questioning techniques to clarify why debtors were delinquent.

Warehouse Picker/Packer

Cardinal Health
Tolleson
02.2019 - 12.2020
  • Fulfilled orders quickly to accomplish challenging daily objectives
  • Used handheld scanners to key in data for packages
  • Worked additional hours and shifts to meet tight deadlines during peak periods
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries
  • Reviewed packing slips and other documentation to properly box requested items for shipment.

Sales Representative

Oreo express llc
Mesa
06.2017 - 10.2018
  • Listened to customer needs to identify and recommend best products and services
  • Identified customer needs by asking questions and advising on best solutions
  • Produced sales documents, finalized deals and filed records
  • Drove sales of company products and services by meeting with customers using strategic and organized approach
  • Operated register, handled cash and processed credit card transactions
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue
  • Reset store displays for special events and seasonal merchandise changes.

Sales Representative

Cricket Wireless
Glendale
03.2016 - 06.2017
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients
  • Contacted new and existing customers to outline benefits of products
  • Fostered relationships with customers to expand customer base and retain business
  • Created successful strategies to develop and expand customer sales
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
  • Demonstrated product features to align with customer needs
  • Drove substantial sales through suggestive selling and by promoting add-on purchases
  • Leveraged CRM system to manage sales activities and track sales performance.

Education

High School Diploma -

Peoria Accelerated High School
Peoria, AZ
05.2019

Skills

  • Negotiation
  • Warehouse experience
  • Sales
  • Pallet Jack
  • Customer service (5 years)
  • Languages
  • Spanish - intermediate
  • Assessments
  • Sales skills — familiar
  • Influencing and negotiating with customers
  • Full results: Familiar
  • Indeed Assessments provides skills tests that are not
  • Indicative of a license, certification, or continued
  • Development in any professional field
  • Strategic Planning
  • Product Merchandising
  • Activity planning
  • Schedule management
  • Child supervision
  • Behavior monitoring
  • Peer mentoring
  • Training facilitation
  • Assessment design
  • Study techniques
  • Elementary education
  • Classroom management

Timeline

Teacher's Assistant

Delta T Group
04.2025 - 05.2025

Teacher's Assistant

Delta T group
11.2024 - 01.2025

Warehouse Worker

Amazon
10.2024 - Current

Sales Representative

Cricket Wireless
08.2021 - 01.2023

Collections Representative

Progressive Leasing
04.2021 - 10.2021

Babysitter

At Home
05.2020 - 04.2022

Janitorial Cleaner

Phoenix Housekeeping and janitorial llc
04.2019 - 05.2023

Warehouse Picker/Packer

Cardinal Health
02.2019 - 12.2020

Sales Representative

Oreo express llc
06.2017 - 10.2018

Sales Representative

Cricket Wireless
03.2016 - 06.2017

High School Diploma -

Peoria Accelerated High School
BIANKA RAMOS