Bijan Adams
Phoenix
Summary
Professional with extensive experience in customer service and food safety, adept at managing inventory and ensuring compliance with health regulations. Demonstrated ability to efficiently process orders and handle cash transactions while maintaining a clean and organized work environment. Proven track record of resolving customer complaints effectively, contributing to a positive dining experience. Skills include food preparation, team collaboration, and time management, all essential for roles in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Crew Member
Chipotle
Phoenix
03.2024 - 05.2025
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Adhered to health department regulations regarding food handling procedures.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Restocked kitchen supplies including food products and utensils.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Educated customers on menu items, product ingredients and nutritional values.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted management team with inventory counts of food products and beverage supplies.
- Checked expiration dates on all products before serving them to customers.
- Maintained an organized work area to ensure efficient operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Served food quickly for positive guest experiences.
- Presented orders to guests within anticipated service times.
- Drove team success by quickly completing assigned tasks.
- Upheld high standards of productivity and quality in operations.
- Wiped down tables and equipment, swept and refilled stock.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Cashier
Frys Food
Phoenix
06.2023 - 02.2024
- Resolved customer complaints professionally in accordance with company policy.
- Followed company security procedures for handling large sums of money.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped with purchases and signed customers up for rewards program.
- Used suggestive selling techniques to promote add-on sales.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Cook
Sabor A Mi
Phoenix
05.2019 - 08.2019
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Education
High School Diploma -
North HighSchool
Phoenix, AZ05-2022
Skills
- Customer service
- Food safety
- Cash handling
- Inventory management
- Food preparation
- Team collaboration
- Time management
- Conflict resolution
- Menu knowledge
- Stock replenishment
- Cleaning procedures
Timeline
Crew Member
Chipotle
03.2024 - 05.2025
Cashier
Frys Food
06.2023 - 02.2024
Cook
Sabor A Mi
05.2019 - 08.2019
High School Diploma -
North HighSchool