Billy Freeman
Sierra Vista
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Recreation Sports AID
City Of Sierra Vista
09.2025 - Current
- Prepared food items according to safety and quality standards.
- Assisted team members in maintaining cleanliness and organization of workstations.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Operated kitchen equipment efficiently, ensuring proper usage and maintenance.
- Adapted to changing tasks during busy periods while maintaining service quality.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Package Handler
FedEx
09.2025 - 11.2025
- Loaded and unloaded packages efficiently, ensuring adherence to safety protocols.
- Sorted packages accurately based on size and destination to streamline processing.
- Operated material handling equipment, enhancing workflow and reducing manual labor.
- Collaborated with team members to maintain cleanliness and organization in work areas.
Customer Service Representative
Big 5 Sporting Goods
02.2023 - 08.2024
- Provided exceptional customer support through effective communication and problem-solving techniques.
- Assisted customers in product selection, utilizing knowledge of inventory and promotions.
- Resolved customer inquiries promptly, ensuring a positive shopping experience.
- Maintained accurate records of customer interactions and transactions in system databases.
- Trained new staff on customer service protocols and operational procedures for efficiency.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Team Member
McDonald's
08.2021 - 02.2022
- Prepared food items according to safety and quality standards.
- Assisted team members in maintaining cleanliness and organization of workstations.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Operated kitchen equipment efficiently, ensuring proper usage and maintenance.
- Adapted to changing tasks during busy periods while maintaining service quality.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
Buena Highschool
Sierra Vista, AZ05.2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
Timeline
Recreation Sports AID
City Of Sierra Vista
09.2025 - Current
Package Handler
FedEx
09.2025 - 11.2025
Customer Service Representative
Big 5 Sporting Goods
02.2023 - 08.2024
Team Member
McDonald's
08.2021 - 02.2022
High School Diploma -
Buena Highschool