Billy Johnson
Surprise
Summary
Experienced real estate specialist focused on delivering results. Skilled in market analysis, negotiation, and client relations. Strong team player with a client-first approach and ability to adapt to market changes.
Overview
13
13
years of professional experience
Work History
Sales Agent
Homes by Towne
03.2024 - Current
- Delivered personalized sales presentations, showcasing a deep understanding of client needs and industries.
- Built strong client relationships through excellent service and regular follow-ups.
- Expanded the client base by prospecting new leads and presenting offerings effectively.
- Negotiated contracts to secure long-term business partnerships.
- Resolved customer complaints through effective communication and problem-solving.
Associate Client Support Consultant
ADP
09.2023 - 01.2024
- Addressed client inquiries and asked the right questions to find solutions.
- Ensured clients' basic needs were met by guiding them to available benefits and services.
- Worked with a multidisciplinary team to manage cases and provide support.
- Collaborated across departments to research and resolve customer issues.
Supervisor
UPS
01.2022 - 07.2022
- Designed effective work schedules to meet deadlines and ensure full staffing.
- Implemented team contests and goals to boost productivity and morale.
- Ensured compliance with company policies and communication objectives.
- Tracked and reported quarterly sales goals to management.
Aircraft Armament Supervisor
US Air Force
11.2011 - 03.2022
- Installed and removed aircraft subsystem assemblies, including engines, rotors, and transmissions.
- Logged maintenance actions in aircraft records.
- Performed preventive and corrective maintenance on aircraft electronics and computer systems.
- Documented inspections and repairs in aircraft forms, IMDS, and FERMS.
- Managed parts inventory and ordered maintenance supplies as needed.
Education
High School Diploma -
Hyde Park Academy
Associate of Applied Science - Business Applied Management
Grand Canyon University
Phoenix, AZ10-2025
Skills
- Inventory oversight
- Critical Thinking
- Organization and Time Management
- Training and Mentoring
- Processes and Procedures
- Strategic planning
- MS Office
- Attention to Detail
Accomplishments
- Supervised teams of 40 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved aircraft troubleshooting which led to the maintainer of the year award.
- Resolved product issue through consumer testing.
Timeline
Sales Agent
Homes by Towne
03.2024 - Current
Associate Client Support Consultant
ADP
09.2023 - 01.2024
Supervisor
UPS
01.2022 - 07.2022
Aircraft Armament Supervisor
US Air Force
11.2011 - 03.2022
High School Diploma -
Hyde Park Academy
Associate of Applied Science - Business Applied Management
Grand Canyon University
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