Blanca Perez
Clifton
Summary
Dynamic housekeeping professional with extensive experience in supervising operations and implementing training programs. Known for strong communication skills and effective problem-solving, contributing to improved service quality and operational efficiency.
Overview
18
18
years of professional experience
Work History
Housekeeping Manager
Gila Health Resouces
Morenci, AZ
11.2015 - 05.2026
- Supervised daily housekeeping operations to ensure cleanliness and safety standards were consistently met.
- Developed training programs for staff to enhance performance and service quality.
- Implemented inventory management system to optimize supply usage and reduce waste.
- Conducted regular inspections to identify areas for improvement in cleanliness and organization.
- Collaborated with healthcare teams to align housekeeping services with patient care needs.
- Resolved staff conflicts and promoted a positive work environment through effective communication strategies.
- Communicated repair needs to maintenance staff.
- Managed staff of 5 housekeepers.
Morenci Motel Associate
Freeport-McMoRan
Morenci, AZ
12.2007 - 11.2015
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to ensure accurate and efficient food preparation.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Implemented feedback to improve service quality and streamline operations.
- Resolved customer complaints promptly, fostering positive dining experiences.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
Education
GED -
Mayfield High School
Las Cruces, NMSkills
- Ordering cleaning supplies
- Training and mentoring
- Cleaning and sanitation
- Guest relations
Languages
Spanish
Native or Bilingual
Timeline
Housekeeping Manager
Gila Health Resouces
11.2015 - 05.2026
Morenci Motel Associate
Freeport-McMoRan
12.2007 - 11.2015
GED -
Mayfield High School