Blanca Aurora Maldonado

Blanca Aurora Maldonado

Scottsdale, AZ 85257 ◆ 16024913179 ◆ blanca15.aurora@hotmail.com

Dynamic Guest Service Team Member at Panda Express with a proven track record in enhancing customer

satisfaction through effective complaint handling and exceptional teamwork. Skilled in reservation

management, I contributed to a seamless service experience, ensuring a clean and welcoming environment

while training new staff to uphold high service standards.

• Provide customer service by handling inquiries at the register, the drive-thru, and through online channels.
• Collaborate with my team to ensure a smooth workflow during peak hours.
• Maintain cleanliness and order in work areas to provide a superior experience and atmosphere for customers.
• Assist in training new employees on standard procedures, as well as customer interaction and service techniques.