Summary
Overview
Work History
Education
Skills
Timeline
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Blanca Aurora Maldonado

Scottsdale,AZ

Summary

Dynamic Guest Service Team Member at Panda Express with a proven track record in enhancing customer satisfaction through effective complaint handling and exceptional teamwork. Skilled in reservation management, I contributed to a seamless service experience, ensuring a clean and welcoming environment while training new staff to uphold high service standards.

Overview

4
4
years of professional experience

Work History

Cashier

Panda Express
Scottsdale, AZ
10.2022 - Current

Blanca Aurora Maldonado

Scottsdale, AZ 85257 ◆ 16024913179 ◆ blanca15.aurora@hotmail.com

Dynamic Guest Service Team Member at Panda Express with a proven track record in enhancing customer

satisfaction through effective complaint handling and exceptional teamwork. Skilled in reservation

management, I contributed to a seamless service experience, ensuring a clean and welcoming environment

while training new staff to uphold high service standards.

Cashier Team Lead

Panda Express Restaurant Group
Scottsdale, AZ
10.2022 - Current
  • Provide customer service by handling inquiries at the register, the drive-thru, and through online channels.
  • Collaborate with my team to ensure a smooth workflow during peak hours.
  • Maintain cleanliness and order in work areas to provide a superior experience and atmosphere for customers.
  • Assist in training new employees on standard procedures, as well as customer interaction and service techniques.

Education

High School Diploma -

Preparatoria UAEM No. 4
Jojutla, Morelos
05-2026

Skills

  • Guest relations
  • Complaint handling
  • Reservation management
  • Customer service
  • Teamwork and collaboration

Timeline

Cashier

Panda Express
10.2022 - Current

Cashier Team Lead

Panda Express Restaurant Group
10.2022 - Current

High School Diploma -

Preparatoria UAEM No. 4
Blanca Aurora Maldonado