Robert Long
Goodyear
Overview
22
22
years of professional experience
Work History
Supply Chain Vendor Transportation Manager
United Parcel Service (UPS), Inc.
Atlanta, Ga
06.2002 - 07.2014
- Territory: West Region (13 States and Western Canada)
- Managed all vendor transportation operations in my network which consisted of 225 vendors
- Located, recruited and contracted with courier companies and independent contractors
- Recruited and trained independent contractors for sensitive and special projects, including radioactive materials and emergency medical supplies
- Worked closely with all customers to investigate and resolve all service failures and institute corrective action programs to eliminate future service failures
- Met or exceeded all service metrics
- Met or exceeded all cost per mile metrics
- Supply Chain Solutions
Supply Chain Order Fulfillment Center General Manager
United Parcel Service (UPS), Inc.
Santa Fe Springs, Ca
08.2000 - 06.2002
- Managed all operations of the fulfillment center
- Managed a team of 5 supervisors that were responsible for the recruiting and training of all center personnel, in addition to operations
- Worked with HR personnel to resolve any personnel issues
- Created and implemented annual and month to month budgets
- Worked with customers to resolve any service issues
- Created and implemented corrective action programs to eliminate future service failures
- Met or exceeded all financial and service metrics
- Supply Chain Solutions
Supply Chain Manager
Customized Logistics Services, Inc.
Santa Fe Springs, Ca
01.1999 - 08.2000
- Managed supply chain operations in Santa Fe Springs and 4 satellite locations
- Managed our customers inventory and met or exceeded all metrics regarding inventory accuracy
- Supervised scheduled and unscheduled inventories, to monitor activity in all but especially in high dollar inventory
Supply Chain Manager
Customized Logistics Services, Inc.
Aurora, Co
11.1995 - 01.1999
- Improved employee performance by implementing an “Employee of the Month” program and also a “High Five” award program to recognize exceptional employee performance
- Turned a historically poor performing location into a high performing operation in a six month period
- Promoted from Supply Chain Specialist to Supply Chain Manager
Supply Chain Specialist
Customized Logistics Services, Inc.
Santa Fe Springs, Ca
06.1992 - 11.1995
- Recruited and trained personnel on OFC procedures and operations
- Supervised and trained personnel in operations and maintenance of forklifts
- Supervised and performed scheduled and non-scheduled inventories
- Aided the OFC in reaching and maintaining labor and inventory accuracy metrics
- Order fulfillment and inventory control
Education
Associates Degree - Business
Yakima Valley College
01.1976
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Military Service – U.S. Army
04.1971
Skills
- Problem-solving expertise
- Vendor evaluation
- Relationship management
- Business planning
SUPPLY CHAIN VENDER MANAGER
- Supply Chain Vender Mgr.
- Supply Chain Order Fulfillment Center Mgr.
- Quality Assurance
- Customer Quality Support
- Improved Product Delivery
- Optimized Processing
- Exceeded Key Metrics
Timeline
Supply Chain Vendor Transportation Manager
United Parcel Service (UPS), Inc.
06.2002 - 07.2014
Supply Chain Order Fulfillment Center General Manager
United Parcel Service (UPS), Inc.
08.2000 - 06.2002
Supply Chain Manager
Customized Logistics Services, Inc.
01.1999 - 08.2000
Supply Chain Manager
Customized Logistics Services, Inc.
11.1995 - 01.1999
Supply Chain Specialist
Customized Logistics Services, Inc.
06.1992 - 11.1995
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Military Service – U.S. Army
Associates Degree - Business
Yakima Valley College