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Associate Principal Engineer

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Dynamic customer service professional with a proven track record at Liban Landscape, excelling in customer needs assessment and conflict resolution. Achieved significant improvements in customer satisfaction through strategic thinking and effective CRM management. Adept at fostering strong relationships, enhancing retention, and driving process improvements to elevate service quality.

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.

Flexible Lead Customer Service Representative with 15 years of experience leading and monitoring team members in company's customer service department. Well-versed in evaluating team performance, resolving escalated issues and developing programs and protocols to enhance productivity. Deep understanding of customer relationship management. Solid customer service background, diligent attention to detail and hardworking nature. Energetic, focused and experienced coaching and mentoring new employees in service delivery, telephone etiquette and troubleshooting. Well-versed in sales, service and conflict resolution. I have extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

 Driven Customer Support Representative with over 11 years of experience. Problem solver promoting customer satisfaction by resolving concerns and answering questions. Friendly personality improves customer retention and team building.    Service-oriented Customer Support Representative with 11 years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.    Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.  Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Lead CSR position. Ready to help team achieve company goals. 

Bobbie Marie Lara

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Customer Service Representative 3

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Lead CSR

Customer Service Representative 3

High School Diploma -

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