Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brad Mills

Tucson

Summary

Hardworking team member who follows rules and does as needed.

Willing to work Remote Jobs if needed.

Able to lift heavy items. Quick learner. Reliable delivery driver with years of experience.

Maintenance experience, with kitchen knowledge.

Stocked retail shelves and ran cash register.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Spark
Tucson
03.2024 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed instructions when delivering groceries/ household items

Delivery Driver

Amazon
Tucson
09.2021 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Assisted warehouse personnel in packing orders when necessary.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Checked tires for proper inflation before leaving on each route.
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Utilized street maps to plan and determine most efficient routes.
  • Notified customers of delays to decrease calls to support.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Verified deliveries against shipping instructions prior to delivering to customers.

Retail Sales Associate

Party City
Tucson
10.2019 - 10.2021
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Handled customer complaints in a professional manner.
  • Offered suggestions for additional items that may be of interest to customers.
  • Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Inspected purchased items for defects before handing them over to customers.
  • Reported any discrepancies in inventory counts or pricing issues promptly.
  • Ensured compliance with all applicable laws regarding sale of age-restricted items.
  • Kept informed about new products arriving at the store on a regular basis.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Used product knowledge to suggest items to match client needs.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Created price tags and merchandise signs for new items.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Addressed customer questions and concerns regarding products and services.
  • Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.
  • Greeted and assisted customers with product selection, offering personalized shopping advice.
  • Managed inventory levels on the sales floor, ensuring optimal stock availability.
  • Handled customer feedback, implementing suggestions to improve the shopping experience.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
  • Provided excellent customer service, resolving issues and answering queries promptly.
  • Processed and organized shipments, restocking merchandise on the sales floor promptly.

Delivery Driver

Shipt
Tucson
08.2020 - 04.2021
  • Received daily delivery instructions and route assignments from dispatch.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Delivered groceries/ household items

Maintenance Crew Member

Dave & Buster's
Tucson
08.2017 - 06.2019

•Cleaned bathrooms for customers and also employees.

•Vacuumed all carpet for entire building.

•Wiped down tables and moped all dinning areas.

•Cleaned bar and refilled all ice stations at bar, cleaned drains underneath.

•Wiped down glass on front entrance of building and glass inside.

•Scrubbed and cleaned kitchen floor, refilled ice stations in kitchen, put dishes in dishwasher

Education

High School Diploma -

Mountain View High School
Tucson, AZ
05-2015

Skills

  • Order Verification
  • Goods Transport
  • Package scanning
  • Cargo Handling
  • Payment Collection
  • Mileage Tracking
  • Problem-Solving
  • Shipping and packaging
  • Time management skills
  • Shopping Orders
  • Complex Problem-Solving
  • Positive Attitude
  • Delivery recordkeeping
  • Local routes understanding
  • Trip planning
  • Heavy Lifting
  • Delivery schedule development
  • Exceptional written and verbal communication skills
  • Responsible driver
  • Vehicle inspections
  • Clean Driving Record
  • Local Delivery
  • Valid Driver's License
  • Teamwork and Collaboration
  • Vehicle Cleaning and Maintenance
  • Stocking and Inventory

Timeline

Delivery Driver

Spark
03.2024 - Current

Delivery Driver

Amazon
09.2021 - Current

Delivery Driver

Shipt
08.2020 - 04.2021

Retail Sales Associate

Party City
10.2019 - 10.2021

Maintenance Crew Member

Dave & Buster's
08.2017 - 06.2019

High School Diploma -

Mountain View High School
Brad Mills