Brad Torgerson

• SUMMARYTransportation operations leader with experience managing multi-site, time-sensitive logistics and driver teams in a healthcare environment. Proven ability to oversee daily routing, maintain on-time performance, enforce safety standards, and resolve operational issues in real time. Strong background in fleet coordination, team leadership, and process improvement.

EXPERIENCE

Director of Transportation

Skilled Nursing Facilities (2 Locations) | [Dates]

Managed daily transportation operations across multiple facilities, providing safe and reliable patient transport with on-time performance

Supervised and coached a team of drivers, enforcing safety, performance, and professionalism standards

Coordinated routing and scheduling, adjusting in real-time to minimize delays and ensure service continuity

Resolved service disruptions and operational issues quickly to ensure consistent transportation delivery

Responded to high-pressure situations, including medical emergencies during transport, following proper protocols and ensuring safety

Implemented a preventive maintenance program, improving fleet availability and reducing vehicle downtime

Collaborated with vendors and mechanics to enhance maintenance processes, improving turnaround times and supporting cost management

Maintained documentation of employee performance and incidents to support accountability and compliance

Oil Refinery Operations | [Dates]

Executed maintenance and repair on industrial equipment in high-risk, safety-critical environments to ensure operational reliability

Diagnosed mechanical issues, implementing effective troubleshooting techniques to minimize downtime

Followed strict safety protocols and operational procedures

Handled package operations to ensure timely processing and delivery.

• Assisted in installation and maintenance of machinery and equipment.
• Operated hand and power tools for various mechanical tasks.
• Collaborated with experienced millwrights on repair projects.
• Facilitated assembly and disassembly of complex machinery components to support repair and maintenance efforts.
• Learned to read blueprints and technical drawings effectively.

Operated in high-volume logistics environment to ensure timely movement of packages

Achieved productivity and accuracy under tight deadlines, contributing to overall operational success

Collaborated with team members to consistently meet daily operational goals

• Loaded and unloaded packages from delivery trucks efficiently.
• Sorted packages by size and destination for accurate delivery.
• Operated conveyor systems to streamline package movement.
• Maintained a clean and organized work area to enhance safety.

• Managed the safe, humane, and legal care and custody of detainees.
• Facilitated collaboration among diverse coworkers to achieve goals and resolve product and service issues.
• Coordinated with cross-functional teams to enhance project outcomes.