Summary
Overview
Work History
Education
Skills
Timeline
Generic

Braden Hearn

San Tan Valley

Summary

Dedicated veterinary professional with extensive experience at Banfield Animal Hospital, excelling in patient care and client communication. Proven ability in medication administration and diagnostic imaging, enhancing animal health outcomes. Recognized for fostering positive client relationships and maintaining high sanitation standards, ensuring a safe environment for all animals.

Overview

6
6
years of professional experience

Work History

Veterinary Assistant

Banfield Animal Hospital
05.2024 - Current
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
  • Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
  • Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Groomed and bathed animals to maintain hygiene and appearance.

Pet Care Associate

Banfield Animal Hospital
05.2024 - 11.2024
  • Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
  • Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
  • Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
  • Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.

Pet Care Specialist

Mak Pack Dog Boarding and Training
07.2023 - 05.2024

Ensured the safety of all dogs being cared for in the facility.

Informed clients of how their pets were doing while boarding at the facility.

Communicated potential risks to Senior staff regarding animals' well-being at the facility.

Ensured a clean, safe, and orderly environment for all animals being boarded at the facility.

Animal Care Technician

Lost Our Home Pet Rescue
05.2021 - 07.2023
  • Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
  • Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
  • Ensured proper nutrition for various species by preparing specialized diets and feeding schedules.
  • Monitored animal behavior to detect any signs of distress, illness, or injury, taking appropriate action when necessary.
  • Provided compassionate care to animals by giving attention, grooming, and socialization opportunities.
  • Increased efficiency within the facility by routinely updating standard operating procedures based on industry best practices.
  • Promoted a positive work environment among team members through open communication channels and consistent feedback sessions.
  • Reduced stress levels in shelter animals by implementing behavioral modification techniques that promoted healthy coping mechanisms.
  • Collaborated with colleagues to develop effective enrichment activities designed to stimulate natural behaviors in captive animals.
  • Improved animal health by administering medications, vaccines, and performing routine medical procedures.

Lead Brand Associate

Old Navy
05.2019 - 05.2021
  • Processed cashier transactions quickly and accurately, driving brand loyalty programs.
  • Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
  • Communicated product information with confidence and educated consumers about company.
  • Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.

Education

Veterinary Technician Certification - Veterinary Medicine

Penn Foster Career School
Scranton, PA

Skills

  • Client communication
  • Cleaning and sanitizing
  • Patient restraint
  • Animal safety
  • Medication administration
  • Appointment scheduling
  • Sample collection
  • Euthanasia assistance
  • Animal grooming
  • Animal behavior
  • Vaccine administration
  • Laboratory procedures
  • Sanitation protocols
  • Medical record-keeping
  • Diagnostic imaging
  • Client education
  • Emergency and preventive care
  • Post operative care
  • Veterinary terminology
  • Pharmacy inventory
  • Animal nutrition
  • Reception duties
  • Animal restraint
  • Animal handling
  • Pre-anesthetic preparation
  • Radiology techniques
  • Veterinary standards and procedures
  • Attention to detail
  • Active listening
  • Excellent communication
  • Problem-solving
  • Organizational skills
  • Proper animal restraint
  • Customer service
  • Time management
  • Medical terminology

Timeline

Veterinary Assistant

Banfield Animal Hospital
05.2024 - Current

Pet Care Associate

Banfield Animal Hospital
05.2024 - 11.2024

Pet Care Specialist

Mak Pack Dog Boarding and Training
07.2023 - 05.2024

Animal Care Technician

Lost Our Home Pet Rescue
05.2021 - 07.2023

Lead Brand Associate

Old Navy
05.2019 - 05.2021

Veterinary Technician Certification - Veterinary Medicine

Penn Foster Career School
Braden Hearn