Braedon Bergstrom
Peoria
Summary
Results-driven Field Operations Manager with a strong focus on operational efficiency and team leadership. Proven ability to enhance collaboration and document processes, ensuring high levels of customer satisfaction and effective problem resolution.
Overview
3
3
years of professional experience
Work History
Youth Leader
CCV
Peoria
08.2024 - Current
- Created a safe environment for youth to express themselves freely without fear of judgement or ridicule.
- Mentored students with biblical knowledge and guidance through their walk of faith.
Field Operations Manager
Epic Valet
Phoenix
07.2023 - Current
- Documented operational processes to enhance team collaboration and efficiency.
- Engaged in problem-solving discussions to address on-site challenges effectively.
- Recruited, hired, trained, managed, evaluated, coached, disciplined, and terminated staff members as necessary.
Service Coordinator
Discount Tire
Peoria
12.2022 - 05.2023
- Assisted technicians in understanding service requirements and customer needs.
- Collaborated with team members to ensure seamless service delivery and quality care.
- Resolved customer issues promptly, ensuring satisfaction with services provided.
Education
Bachelor of Business - Business Management
Arizona State University
Tempe, AZ07-2026
Associate of Applied Business - Business Management
Maricopa Community Colleges, Glendale Community College
Glendale, AZ07-2025
Skills
- Team leadership
- Project management
- Customer service
- Operational efficiency
- Staff training
- Data analysis
Accomplishments
- 3.9 College GPA
References
References available upon request.
Timeline
Youth Leader
CCV
08.2024 - Current
Field Operations Manager
Epic Valet
07.2023 - Current
Service Coordinator
Discount Tire
12.2022 - 05.2023
Bachelor of Business - Business Management
Arizona State University
Associate of Applied Business - Business Management
Maricopa Community Colleges, Glendale Community College
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