Braelynn Fanning
The Human Bean
Cottonwood
1
Certification
3
years of professional experience
Motivated individual relocating to Ohio for college majoring in Sonography. Available for full-time work until classes begin, with a flexible schedule. Experienced in leadership and customer service roles across various community organizations since age 13. Seeking opportunities that accommodate academic commitments while contributing effectively to team success.
Work History
Shift Leader
2 Years- Oversaw daily operations, ensuring consistency in beverage quality and customer service.
- Implemented workflow improvements, enhancing team productivity during peak hours.
- Trained and mentored new staff on company protocols and best practices.
- Trained new employees and delegated daily tasks and responsibilities.
- Monitored inventory levels, coordinating timely restocking of supplies and ingredients.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Assistant Manager
1 Year 7 Months- Implemented promotional strategies to enhance customer engagement and drive sales.
- Executed daily inventory management to ensure optimal stock levels and reduce waste.
- Coordinated scheduling for staff to maintain efficient workflow during peak hours.
- Assisted in training new team members on operational procedures and customer service standards.
- Monitored food safety practices to comply with health regulations and maintain quality standards.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction ratings.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma
- Honoree of [Honor Name]
- [Scholarship Name] Scholarship Recipient
- Extracurricular Activities: [Activity]
- [Student Organization or Club Name] Member
Skills
Service management
Cash handling
Leadership skills
Team supervision
Team collaboration
Staff development
Onboarding new hires
Operational efficiency
Team collaboration
Customer service focus
Performance coaching
Team performance enhancement
Certification
- CPR certificate
- Managers Food Handler
- First Aid Certificate
Interests
I enjoy helping others and giving back to the community.
Cooking
Enjoying the art of baking and pastry-making
experimenting with recipes.
Baking
Youth Development Programs
Volunteering
Music
Watching Movies and TV Shows
Youth mentor
providing guidance and support to empower the next generation of leaders.
Volunteering at local animal shelters and rescue organizations.
Reading
Learning new cooking techniques and expanding my culinary skills.
Timeline
Shift Leader
The Human Bean
09.2024 - CurrentRead More
Assistant Manager
Dairy Queen Grill & Chill
05.2023 - 12.2024Read More
Mingus Union High School
High School Diploma
Read More