- I enjoy helping others and giving back to the community
- Cooking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Baking
- Youth Development Programs
- Volunteering
- Music
- Watching Movies and TV Shows
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteering at local animal shelters and rescue organizations
- Reading
- Learning new cooking techniques and expanding my culinary skills
Braelynn Fanning
Cottonwood
Summary
Motivated individual relocating to Ohio for college majoring in Sonography. Available for full-time work until classes begin, with a flexible schedule. Experienced in leadership and customer service roles across various community organizations since age 13. Seeking opportunities that accommodate academic commitments while contributing effectively to team success.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Shift Leader
The Human Bean
Cottonwood, AZ
09.2024 - Current
- Oversaw daily operations, ensuring consistency in beverage quality and customer service.
- Implemented workflow improvements, enhancing team productivity during peak hours.
- Trained and mentored new staff on company protocols and best practices.
- Trained new employees and delegated daily tasks and responsibilities.
- Monitored inventory levels, coordinating timely restocking of supplies and ingredients.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Assistant Manager
Dairy Queen Grill & Chill
Cottonwood, AZ
05.2023 - 12.2024
- Implemented promotional strategies to enhance customer engagement and drive sales.
- Executed daily inventory management to ensure optimal stock levels and reduce waste.
- Coordinated scheduling for staff to maintain efficient workflow during peak hours.
- Assisted in training new team members on operational procedures and customer service standards.
- Monitored food safety practices to comply with health regulations and maintain quality standards.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction ratings.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma -
Mingus Union High School
Cottonwood, AZSkills
- Service management
- Cash handling
- Leadership skills
- Team supervision
- Team collaboration
- Staff development
- Onboarding new hires
- Operational efficiency
- Team collaboration
- Customer service focus
- Performance coaching
- Team performance enhancement
Certification
- CPR certificate
- Managers Food Handler
- First Aid Certificate
Interests
Timeline
Shift Leader
The Human Bean
09.2024 - Current
Assistant Manager
Dairy Queen Grill & Chill
05.2023 - 12.2024
High School Diploma -
Mingus Union High School