Brandi Dement

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

• Communicated with production team members about quality issues.
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Inspected incoming and outgoing materials for accuracy and quality.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.

• Resolved all customer issues to maintain high standards of customer satisfaction.
• Answered customers' questions and addressed problems and complaints in person and via phone.
• Maintained clean and organized yard and warehouse.
• Collaborated with team members to maintain smooth operations during peak hours or staff shortages.

Transferred to City Market

• Planned and implemented well-organized assembly strategies to produce products conforming to design specifications.
• Positioned and aligned components to complete accurate assembly work.
• Inspected finished parts and components for quality assurance and to uncover any final issues.

• Answered customer questions regarding products and store services.
• Assisted with organization and cleaning to maintain tidy store appearance.
• Retrieved grocery carts from parking lot and returned to appropriate areas.
• Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
• Operated hand trucks, pallet jacks and forklifts to move materials.