Brandon Easley
Phoenix
Summary
Dependable and devoted professional with 10 years of experience in providing excellent customer service. Demonstrated history of managing high volumes of work in a fast-paced environment to meet company goals and deadlines while identifying areas for improvements to enhance productivity. Fast learner, detail-oriented, and motivated to succeed in any line of work.
Overview
9
9
years of professional experience
Work History
Sales Professional
Peoria Ford
Peoria, AZ
02.2026 - Current
- Identified customer needs through active listening and tailored product recommendations effectively.
- Delivered exceptional service by addressing inquiries promptly and resolving issues efficiently.
- Maintained accurate records of sales transactions and customer interactions for follow-up.
- Utilized CRM software to track leads and manage customer relationships effectively.
- Built rapport with clients by providing personalized follow-up and ongoing support.
- Collaborated with team members to develop strategies for enhancing customer engagement.
Security Operations
Allied Universal
Scottsdale, AZ
10.2021 - 06.2024
- Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems
- Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies
- Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
Front End Entry Level
Safeway
Scottsdale, AZ
03.2020 - 11.2021
- Operated cash register for cash, check and credit card transactions with high accuracy.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Event Security Officer
PRO EM National Event Services
Phoenix, AZ
12.2016 - 11.2019
- Watched for irregularities, such as security breaches, facility and safety hazards, and emergency situations; contact emergency responders, such as police, fire, and/or ambulance personnel as required.
- Examines doors, windows, and gates to ensure security; used client keys to open and close buildings; monitored closed buildings for unauthorized persons and/or suspicious activities.
- Informed and warned violators of rule infractions, such as loitering, smoking, or carrying forbidden article
Education
High School Diploma -
Peoria Flex Academy
Peoria, AZ01-2018
Skills
- Attention to detail
- Complex Problem-Solving
- Time Management
- Adaptability
- Quality Assurance
- Internal and External Communications
Timeline
Sales Professional
Peoria Ford
02.2026 - Current
Security Operations
Allied Universal
10.2021 - 06.2024
Front End Entry Level
Safeway
03.2020 - 11.2021
Event Security Officer
PRO EM National Event Services
12.2016 - 11.2019
High School Diploma -
Peoria Flex Academy