Extraordinary leader and problem solver looking to transition from a successful career in the military, to a position that utilizes my background in Law Enforcement, Security, Computer Systems, and Emergency Management. With over 17 years of experience in the Air Force, I am a dedicated professional that is able to work under pressure, and adapt to a variety of work environments. My skill set makes me a qualified candidate for a role such as this.
Overview
24
24
years of professional experience
Work History
Sales Professional
Coulter Nissan
Surprise, Arizona
10.2023 - Current
Negotiated favorable contracts with clients, securing long-term partnerships and steady revenue streams.
Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
Developed strategic sales plans for driving growth in key market segments, resulting in significant business expansion.
Increased sales revenue by identifying and targeting high-potential markets and customer segments.
Fleet Manager
Larry H. Miller
Surprise, Arizona
10.2022 - 10.2023
Reduced expenditures by overseeing equipment acquisition to attain best value and price negotiation.
Documented equipment transfers and sales details for accurate record keeping.
Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity.
Streamlined operations to increase productivity and employee training and management for maximized productivity.
Monthly oversight of over 5 million dollars of inventory.
Sales Consultant
Larry H. Miller
Surprise, Arizona
01.2018 - 10.2022
Maximized customer retention by resolving issues quickly.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Created detailed sales presentations to communicate product features and market data.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Provided sales and customer service assistance to walk-in traffic
Followed up with existing customers to provide additional support and address concerns.
Retained consistent client base by conducting market research to develop brand strategy.
3E971 Emergency Management
United States Air Force
Luke Air Force Base, Arizona
05.2015 - 01.2018
Maintained current understanding of local, state and federal guidelines for emergency response.
Built and strengthened relationships with local area governments, departments, and agencies to manage effective planning and implementation of emergency response strategies.
Maximized patient satisfaction and staff efficiency by development and implementing optimized care models.
Reviewed operational plans from other locations to identify options for local systems.
Supported care objectives by devising and implementing effective structures to track performance and assess compliance with specifications.
Developed and maintained effective working relationships.
Maintained energy and enthusiasm in fast-paced environment.
Exceeded goals through effective task prioritization and great work ethic.
Led projects and analyzed data to identify opportunities for improvement.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Carried out day-to-day duties accurately and efficiently.
3E971 Emergency Management (CBRN) Instructor
United States Air Force
Lackland Air Force Base, Texas
12.2011 - 05.2015
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Remained current with training and sought new training opportunities to further personal growth.
Responded to calls and emails from interested candidates quickly and scheduled appointments for in-person training.
Taught 400-500 recruits daily about importance of chemical warfare and how to defend yourself from exposure.
Maintained and operated Basic Military Training facility for use of Riot Control Agents.
3E951 Emergency Management
United States Air Force
Barksdale Air Force Base, Louisiana
12.2007 - 12.2011
Maintained current understanding of local, state and federal guidelines for emergency response.
Built and strengthened relationships with area governments, departments and agencies to manage effective planning and implementation of emergency response strategies.
Maximized throughput, patient satisfaction and staff efficiency by development and implementing optimized care models.
Reviewed operational plans from other locations to identify options for local systems.
Applied for federal funding for emergency-management-related needs and administered and reported on progress of such grants.
Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts and details of plan implementation.
Carried out day-to-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Used coordination and planning skills to achieve results according to schedule.
Prepared variety of different written communications, reports and documents.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
3C051 Computer Systems Operations
United States Air Force
Whiteman Air Force Base, Missouri
09.2004 - 12.2007
Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
Imaged and prepared new computers for integration into company networks and systems.
Performed troubleshooting to correct computer hardware and software malfunctions.
Patiently walked individuals through basic troubleshooting tasks.
Linked computers to network and peripheral equipment.
Set up and maintained user accounts and client access.
3P051 Security Forces Journeyman
United States Air Force
Incirlik Air Base, Turkey
09.2002 - 09.2004
Coordinated and operated communications equipment and intrusion detection systems.
Oversaw defense operations for entire air base.
Managed and supervised security force personnel and duties.
Protected nuclear and conventional weapons systems
Apprehended and detained suspects, searched persons and property and conducted interviews to gather evidence.
Assisted host nation militaries in mission planning to shape operational environment advantageous to coalition forces.
3P051 Security Forces Journeyman
United States Air Force
Barksdale Air Force Base, Louisiana
08.2000 - 09.2002
Managed and supervised security force personnel and duties.
Oversaw defense operations for entire air base.
Controlled entry and exit for President of the United States aircraft after attacks on September 11, 2001
Patrolled grounds to monitor status and safety of premises.
Maintained confidentiality of special reports and collected data.
Protected nuclear and conventional weapons systems
Apprehended and detained suspects, searched persons and property and conducted interviews to gather evidence.
Education
Bachelor of Arts - Sports Management
Grand Canyon University
Phoenix, AZ
09.2026
Associate of Applied Science - Emergency Management
United States Air Force
Community College Of The Air Force
11.2015
High School Diploma -
Liberty High School
Mountain View, MO
2000
Skills
Troubleshooting
Trained in security
Quick learner
Team leader
Interpersonal Skills
Personnel Management
Building Customer Trust and Loyalty
Customer Data Confidentiality
Calm and Professional Under Pressure
Courteous with Strong Service Mindset
Efficient and Detail-Oriented
Critical Thinker
Self-Starter
Culturally Aware
Data Integrity
Task Oriented
Timeline
Sales Professional
Coulter Nissan
10.2023 - Current
Fleet Manager
Larry H. Miller
10.2022 - 10.2023
Sales Consultant
Larry H. Miller
01.2018 - 10.2022
3E971 Emergency Management
United States Air Force
05.2015 - 01.2018
3E971 Emergency Management (CBRN) Instructor
United States Air Force
12.2011 - 05.2015
3E951 Emergency Management
United States Air Force
12.2007 - 12.2011
3C051 Computer Systems Operations
United States Air Force
09.2004 - 12.2007
3P051 Security Forces Journeyman
United States Air Force
09.2002 - 09.2004
3P051 Security Forces Journeyman
United States Air Force
08.2000 - 09.2002
Bachelor of Arts - Sports Management
Grand Canyon University
Associate of Applied Science - Emergency Management