Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brandon Smith

Glendale,AZ

Summary

Results-oriented professional with experience at FedEx, excelling in customer engagement and efficient package handling. Proven track record in optimizing routing and maintaining inventory levels, ensuring timely deliveries. Strong verbal communication and adaptability fostered positive customer relationships, enhancing satisfaction and loyalty. Committed to achieving targets while upholding safety and operational standards.

Overview

13
13
years of professional experience

Work History

FedEx Ground Delivery Driver

Federal Express
03.2025 - Current
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of packages.
  • Monitored inventory levels in the vehicle, ensuring adequate supply of essential materials for daily operations.
  • Assisted customers with questions about their deliveries while maintaining a courteous demeanor.
  • Continuously sought opportunities for personal growth within the company through cross-training initiatives or additional responsibilities.
  • Conducted thorough vehicle inspections before each shift, ensuring proper maintenance and safety compliance.
  • Collaborated with team members to achieve delivery targets and maintain high service levels.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Lifted, lowered, and carried packages typically weighing 150 pounds throughout regular course of delivery.

Assistant Meat Department Manager

Frys Food
10.2012 - 03.2025
  • Addressed customer complaints promptly, providing effective solutions that resulted in increased satisfaction rates among patrons visiting the store''s meat section regularly.
  • Reduced waste and improved profitability by implementing proper storage techniques for perishable items.
  • Analyzed sales data to identify areas of opportunity for improving overall performance in the Assistant Meat Department Manager role.
  • Ensured optimal staffing levels by creating weekly schedules and adjusting as needed based on business demands.
  • Upheld company policies and procedures while fostering a positive work environment for staff members across departments.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
  • Collaborated with store manager to develop promotional strategies, driving sales in the meat department.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Promoted customer loyalty through personalized interactions and knowledge of product offerings within the meat department.
  • Coordinated with vendors to ensure timely deliveries of fresh, high-quality meat products for sale.

Education

High School Diploma -

Boulder Creek High School
Anthem, AZ
06.2012

Skills

  • Defensive driving techniques
  • Efficient package handling
  • Timely attendance
  • Efficient loading techniques
  • Heavy lifting
  • Results-driven under deadlines
  • Customer engagement
  • Consistent dependability
  • Effective organizational skills
  • Inventory management
  • Strong verbal communication
  • Optimized routing
  • Adaptability and flexibility

Languages

English
Full Professional

Timeline

FedEx Ground Delivery Driver

Federal Express
03.2025 - Current

Assistant Meat Department Manager

Frys Food
10.2012 - 03.2025

High School Diploma -

Boulder Creek High School

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Brandon Smith