Brandy Harrison
Queen Creek
Summary
Experienced with coordinating patient care activities, ensuring efficient scheduling and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care.
Overview
29
29
years of professional experience
Work History
Patient Care Coordinator
Priority Hearing & Tinnitus
01.2024 - 12.2025
- Streamlined management of accounts receivable across patient transactions, vendor invoices, and claim processing.
- Assembled, maintained and kept well organized patient charts and schedules, to optimize patient care and revenue opportunities
- Produced precise documentation derived from analyzed information.
- Managed and processed inventory efficiently.
- Facilitated communication between physicians' practices for increased referral rates.
Front Desk Receptionist
NuLevel Wellness Medspa
06.2023 - 11.2023
- Received and directed phone inquiries promptly.
- Welcomed and supported patients with inquiries about services.
- Arranged and managed scheduling of appointments.
- Facilitate registration upon patient arrival.
- Processed patient check-outs and invoiced prescription orders.
- Generated lab requisitions for blood samples.
- Handled order processing and packaging proficiently.
- Addressed communications through the designated platform.
Property Manager/ Office Administrator
Public Storage
12.2019 - 08.2021
- Oversaw daily office operations ensuring consistent service excellence.
- Successfully managed accounts while streamlining itinerary coordination and appointment scheduling.
- Performed billing, collection and reporting functions for office, generating income to meet monthly requirements
- Managed work requests, new orders, pricing and policy changes, while coordinating logistics to verify delivery dates
- Automated office operations, managing client correspondence, record tracking and data communications in database, and case management software
Aesthetician
Skin Renewal
03.2007 - 03.2010
- Performed services for customers that included IPL photo facial, laser hair removal, chemical peels, facials and waxing
- Provided expert recommendations on medical-grade skin care, resulting in fulfilling monthly quota.
- Assisted after hours in preparing office for events to increase sales for products such as Botox and Evader
- Completed monthly inventory for office including product and supplies
Pharmacy Technician
Kirk's Drug Pharmacy
04.1997 - 08.2001
- Utilized pharmacy software for customer data entry, including insurance and prescriptions.
- Efficiently filled prescriptions with precision.
- Assisted with prescription inventory and weekly orders
- Managed phone communications addressing queries on refills, pricing, and insurance.
- Facilitated seamless payment processing for diverse customer needs.
Education
200 hr YTT Yoga Certification - General Studies
Southwest Institute of Healing Arts
Tempe, AZ03.2023
Aesthetician -
National Aesthetics Institute
Scottsdale, AZ05.2004
Skills
- Office Administration
- Property Management
- Patient Care Coordinator
- Billing
- Inventory Management
- Audiology Experience
- Primary Care Experience
- Dermatology Experience
- Pharmacy Technician
- Product Sales
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Medical terminology, Proficient, 12/01/22
- Supervisory skills: Motivating & assessing employees, Proficient, 12/01/22
- Basic maintenance and repair, Proficient, 11/01/22
- Retail customer service, Proficient, 12/01/22
- Workplace safety, Proficient, 11/01/22
- Recruiting, Proficient, 01/01/23
- Work style: Reliability, Proficient, 12/01/22
- Customer focus & orientation, Proficient, 12/01/22
- Office manager, Proficient, 12/01/22
- Administrative assistant/receptionist, Proficient, 06/01/23
- Attention to detail, Proficient, 12/01/22
- Spreadsheets with Microsoft Excel, Proficient, 12/01/22
- Management & leadership skills: Planning & execution, Proficient, 12/01/22
- Written communication, Proficient, 12/01/22
- Mechanical knowledge, Proficient, 12/01/22
- Management & leadership skills: Impact & influence, Proficient, 12/01/22
- Sales skills, Proficient, 12/01/22
- Medical receptionist skills, Proficient, 12/01/22
- Customer service, Proficient, 12/01/22
Timeline
Patient Care Coordinator
Priority Hearing & Tinnitus
01.2024 - 12.2025
Front Desk Receptionist
NuLevel Wellness Medspa
06.2023 - 11.2023
Property Manager/ Office Administrator
Public Storage
12.2019 - 08.2021
Aesthetician
Skin Renewal
03.2007 - 03.2010
Pharmacy Technician
Kirk's Drug Pharmacy
04.1997 - 08.2001
200 hr YTT Yoga Certification - General Studies
Southwest Institute of Healing Arts
Aesthetician -
National Aesthetics Institute
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