Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Breana Hurtado

Phoenix

Summary

Dynamic and results-driven professional with extensive experience in customer relationship management and team collaboration. At Steve Madden, I enhanced customer satisfaction through effective training and supervision, while maintaining organized inventory processes. Skilled in sanitation practices and problem-solving, I consistently foster a welcoming environment that drives success.

Overview

19
19
years of professional experience

Work History

Nail Technician

1020 Barber Shop
Phonix
11.2021 - 06.2024
  • Built strong relationships with clients through excellent customer service skills.
  • Collaborated with team members to create a welcoming atmosphere.
  • Maintained cleanliness and sanitation of workstations and equipment throughout the day.

Store Manager

Steve Madden
Las Vegas
12.2008 - 09.2013
  • Managed daily store operations and ensured customer satisfaction.
  • Trained and supervised staff on sales techniques and product knowledge.
  • Organized inventory management processes and maintained stock levels.
  • Analyzed sales reports to identify trends and inform staffing decisions.

Sales Lead Keyholder

Vegas Royalty
Las Vegas
11.2006 - 06.2008
  • Resolved customer inquiries and complaints with professionalism and empathy.
  • Greeted customers and provided assistance with product selection.
  • Supervised staff during shifts to ensure proper coverage of the floor at all times.

Pizza Cook

East Coast Pizzeria
Las Vegas
11.2005 - 03.2007
  • Prepared fresh pizza dough daily for high-volume orders.
  • Maintained cleanliness of workstations and adhered to safety standards.
  • Ensured that all recipes were followed accurately when making pizzas.

Education

Medical Assistant - Medical Assistant

Anthem Institute
Las Vegas, NV
08-2014

High School Diploma -

Saint Rose
San Clemente, CA
06-2008

Skills

  • Sanitation practices
  • Customer relationship management
  • Team collaboration
  • Problem solving
  • Dependable and responsible
  • First Aid/CPR
  • Organization and time management

References

References available upon request.

Timeline

Nail Technician

1020 Barber Shop
11.2021 - 06.2024

Store Manager

Steve Madden
12.2008 - 09.2013

Sales Lead Keyholder

Vegas Royalty
11.2006 - 06.2008

Pizza Cook

East Coast Pizzeria
11.2005 - 03.2007

Medical Assistant - Medical Assistant

Anthem Institute

High School Diploma -

Saint Rose

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Breana Hurtado