Breanna Blocker
Casa Grande
Summary
I have developed strong customer service and multitasking skills in high-paced environment. I can demonstrate the ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration. I excell in demonstrating exceptional customer service and multitasking abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Cold Beers And Cheeseburgers
03.2023 - Current
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant and best practices.
- Maintained clean and organized dining areas to uphold hygiene standards.
- Set positive tone for entire experience as first point of contact for incoming guests.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Managed inventory of supplies to prevent shortages during service.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Answered customers' questions, recommended items, and recorded information.
- Inspected dishes and utensils for cleanliness.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and organized environment for guests through regular cleaning and sanitization efforts.
Education
Medical Assistant With Phlebotomy
Arizona College
Mesa01-2025
High School Diploma -
Pinnacle Charter School
Casa Grande, AZ01-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Cleanliness standards
- Team collaboration
- Order accuracy
- Task prioritization
- Positive guest interactions
Certification
- Blood Borne Pathogens Training - 2025
- Occupational Safety & Health Administration (OSHA) - 2025
- Health Insurance Portability & Accountability Act (HIPAA) - 2025
- American Heart Association Basic Life Support (CPR) - 2025
Timeline
Server
Cold Beers And Cheeseburgers
03.2023 - Current
- Blood Borne Pathogens Training - 2025
- Occupational Safety & Health Administration (OSHA) - 2025
- Health Insurance Portability & Accountability Act (HIPAA) - 2025
- American Heart Association Basic Life Support (CPR) - 2025
Medical Assistant With Phlebotomy
Arizona College
High School Diploma -
Pinnacle Charter School
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