Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BREANNA GAILLIOT

Kingman

Summary

Dynamic professional seeking a position within a reputable organization that fosters long-term relationships and encourages personal and professional growth. Known for establishing strong rapport with managers, colleagues, and clients while efficiently prioritizing and completing tasks. Customer-focused individual with exceptional attention to detail, strong communication skills, and the ability to multitask in fast-paced environments. Proficient in Microsoft Office, 10-key data entry, and RBJ software, with extensive experience in handling multi-line phones, client files, cash transactions, and remote work settings.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Executive Administrative Assistant

ARMAC Insurance
11.2023 - 06.2025
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files and updated spreadsheets, to support executives and boost team productivity.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Organized and updated schedules for executives.
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Scheduled appointments and handled calenders for senior leadership.
  • Handled confidential and sensitive information with discretion and tact.

Receptionist and Escrow Assistant

Inter Valley Escrow
10.2014 - 11.2022
  • Open orders with title
  • Review purchase agreements and type appropriate escrow instructions
  • Prepare and send out opening and closing packages
  • Order, review and send various reports/documents to appropriate parties
  • Order demands
  • Review and prep loan docs. Loan document signings
  • Setup fundings and recordings. Balance and disburse files
  • Proficient in RBJ software
  • Communicate and coordinate with appropriate parties related to the escrow file
  • Coordinate and schedule appointments for clients
  • Provide exceptional customer service to clients, answering any questions or concerns they may have throughout the escrow process.
  • Provide excellent customer service by answering phone calls and responding to inquiries in a timely and professional manner
  • Assist in resolving any issues or discrepancies that arise during the escrow process
  • Maintain confidentiality of sensitive client information and escrow documents
  • Remote Escrow Assistant for 3 years

Front Desk Associate

Message Envy Spa
07.2013 - 10.2014
  • Greeted and assisted members and new clients
  • Booked client appointments and sold wellness memberships
  • Maintained the front desk/lobby and ordered supplies
  • Handled receptionist duties and tasks
  • Answered multi-line phones
  • Assisted with filing, faxing, emailing and data entry
  • Maintained a high level of customer service
  • Providing excellent customer service to all clients and ensuring their needs were met
  • Provide exceptional customer service by addressing client needs and concerns in a professional and timely manner
  • Handling customer complaints or concerns in a professional and timely manner

Sales Associate

Coach Factory Store
10.2011 - 07.2013
  • Assisted customers with purchases
  • Provided high quality service in a fast paced, high-end retail store
  • Stocked product, answered multi-line phones, trained cashiers, balanced tills, data entry, and managed cash wrap.
  • Assisted stock room with inventory
  • Maintain a clean and organized work environment to ensure a positive shopping experience for customers.
  • Develop and maintain a thorough knowledge of the products and services offered by the Coach Factory Store
  • Provide personalized product recommendations to customers based on their preferences and style.

Administrative Assistant

Janiking
09.2009 - 12.2011
  • Managed large accounts
  • Answered phones
  • Data entry
  • Paid invoices
  • Employee scheduling
  • Assisted with payroll

Education

Associate of Arts - Mathematics And Science

Chaffey College
Rancho Cucamonga, CA
05.2021

Mission Career College
Victorville, CA

Skills

  • Easily establish rapport with managers, co-workers and clients
  • Ability to prioritize and complete tasks efficiently
  • Customer focused driven with high attention to detail
  • Strong communication skills, analytical skills, along with problem solving skills
  • Extensive background answering multi-line phones in a fast paced environment, data entry, cash handling, faxing, and emailing
  • Proficient in Microsoft, 10 key by touch and RBJ software
  • Information confidentiality
  • Master calender management
  • File management
  • Scheduling
  • Document preparation

Certification

Certified Nursing Assistant - 2024

Timeline

Executive Administrative Assistant

ARMAC Insurance
11.2023 - 06.2025

Receptionist and Escrow Assistant

Inter Valley Escrow
10.2014 - 11.2022

Front Desk Associate

Message Envy Spa
07.2013 - 10.2014

Sales Associate

Coach Factory Store
10.2011 - 07.2013

Administrative Assistant

Janiking
09.2009 - 12.2011

Associate of Arts - Mathematics And Science

Chaffey College

Mission Career College
BREANNA GAILLIOT