Breanna George
Peoria
Summary
Dynamic manager with a proven track record from front of house to the back/production side of team building of goal achievement. Expert in inventory management and audit compliance, I empowered associates to excel while celebrating achievements. Committed to safety and cleanliness, I fostered a culture of integrity and respect, driving exceptional results in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Front End Manager
Jetro Restaurant Depot
Phoenix
10.2022 - 05.2024
- Responsible for all front end transactions
- Orders coming through registers as well as online orders being correctly rang through registers
- Teaching and training supervisors to be aware of every transaction and honing their asset protection while not letting customer service slide
- Overseeing all pallet sales and signing off ensuring accuracy
- Keeping track and logging all errors caught by front end management and coaching associates accordingly
- Celebrating associates that met and exceeded all goals set forth by the company
- Certifying all cashiers in timely manner when hired and recerts annually
- Performed weekly audits of our areas and given to assistants to correct then followed up on
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Coach
Walmart
Windsor Heights
01.2021 - 01.2022
- Teaching and training leads to build and lead cohesive, structured and goal oriented teams
- Received, stored and recorded inventory for all areas of the business according to policy and procedures.
- Encouraged all associates to utilize our open-door policy.
- Encouraged behavior of strong work ethic by demonstrating discipline, integrity, diligence, patience and respect for the individual
- I participated in and led store and lead meetings daily to communicate news, changes, and expectations with every level within the store.
- Trained leads how to present meetings to their teams as well
- Checked site daily that housed potential candidates for specialized positions within my areas
- Knowledge and understanding of stores P&L and taught leads how to read and find pertinent information to help them better understand some of the expectations set by home office and at store level as well
- Communicated effectively withs associates and administrators regarding goals and deadlines met
Team Lead/Supervisor
Windsor Heights
01.2019 - 01.2021
- Coordinated unloading and sorting of all GM, Grocery and Frozen Dairy deliveries daily
- Finalized all deliveries through internal channels
- Daily schedules of team members with assignments and responsibilities for that shift
- Followed up with associates during shift and after then when completed
- Worked with coaches and store lead to create programs within existing plans to create sales and opportunities for our customers and give associates a way to feel responsible and proud of their ideas and input
- Showing them that they were heard
- Led and participated in meetings with teams to create culture of open communication and collaboration
Store Manager
Goodwill Central Iowa
Waukee
01.2013 - 01.2019
- Started as temp donation attendant (1 year), Assistant manager (3 years), store manager (1 1/2 years)
Education
Criminal Justice
Estrella Community College
Goodyear, AZ01.2009
High School Diploma -
WestView High School
Avondale, AZ05-2002
Skills
- Safety and cleanliness aware
- Conflict resolution
- Associate empowerment
- Team building
- Inventory management
- Profit and loss
- Goal setting
- Audit compliance
- Team development
- Talent recruitment
Affiliations
- Drawing-currently working on cartoon characters for my daughter. Enjoy drawing outdoor/ladscapes best.
References
References available upon request.
Timeline
Front End Manager
Jetro Restaurant Depot
10.2022 - 05.2024
Coach
Walmart
01.2021 - 01.2022
Team Lead/Supervisor
01.2019 - 01.2021
Store Manager
Goodwill Central Iowa
01.2013 - 01.2019
Criminal Justice
Estrella Community College
High School Diploma -
WestView High School
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