BRENDA KITHINJI
Scottsdale,AZ
Summary
Detail-oriented phlebotomist poise to leverage related solid training, practicum and experience to deliver world -class service in a healthcare environment. Well-versed in capillary puncture, special collection procedures, easing patients anxieties and working with needle adverse individuals. Offers a comprehensive understanding of infection control and sterilization practices. Expert level conducting routine venipunctures, excellent customer service and computer skills. Well organized, self motivated and knowledgeable about successful strategies for managing fast-paced work. Possess excellent patient- relations skills known for having a gentle touch and the ability to alleviate patient anxieties.
Overview
15
15
years of professional experience
Work History
Certified Travel Phlebotomist
Aya Healthcare
12.2023 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Travel Phlebotomist
UVA Prince William Hospital
03.2023 - 08.2023
- Responsibilities include care of Pediatric patients and performing professional and excellent phlebotomy skills within the outpatient hospital
- Use great customer service with the parent and the patients. Receiving and processing lab orders from doctors in and out the hospital facilities
- Built rapport with 100+ patients, laboratory technicians and nurses to ensure efficient productivity.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Assisted in training and onboarding new phlebotomists.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Reviewed and processed requisitions for laboratory tests.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Travel Phlebotomist
Mercy Hospital Emergency Department
11.2022 - 02.2023
- Prepare blood-collecting equipment, draw blood, and safely store and transport samples. Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens. Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service
- Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture
- Follow infection-control and safety procedures in carrying out daily phlebotomy functions
- Trained to perform EKGs
- Phlebotomy, specimen processing and handling
- Straight needle and butterfly venipuncture
- Syringes
- Centrifuging
- Newborn heel sticks and screening
- First Aid/CPR
- Perform EKGs
- Computer and program capabilities
- Punctuality
- Patient care and empathy
Phlebotomist
Mayo Clinic
02.2022 - 11.2022
- Prepare blood-collecting equipment, draw blood, and safely store and transport samples. Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens. Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service
- Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture
- Follow infection-control and safety procedures in carrying out daily phlebotomy functions.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assisted in training and onboarding new phlebotomists.
Phlebotomist
Veteran Affairs Medical Hospital
12.2020 - 12.2021
- Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture. Follow infection-control and safety procedures in carrying out daily phlebotomy functions
- Prepare blood-collecting equipment, draw blood, and safely store and transport samples
- Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens. Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Reviewed patient records for accuracy and completeness.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Administrative Assistant
Administrations | United States AirForce
11.2008 - 11.2016
- Professional with eight years’ experience with a broad acquired skill to provide support for various administrative duties
- Capable of communicating with others or groups and completing tasks independently
- Qualifications include proficient in Microsoft office, filing, copying and faxing, plan agenda/conferences, arrange meetings/events and implement and improve changes in procedures immediately.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
Bachelor of Science - Food and Nutrition Entrepreneurship
Arizona State University
Tempe, AZ12.2024
Certified Phlebotomist -
American Society For Clinical Pathology
12.2023
BLS Certified -
American Heart Association
Mesa, AZ02.2023
Certificate - Phlebotomy
Arizona Medical Training Institute
Mesa, AZ08.2020
United States AirForce - Basic Leadership Development
USAF
2015
Skills
- Venipuncture
- Specimen Collection
- Maintaining Patient Safety Standards
- Phlebotomy Procedures
- Infection Control
- Collections Procedures
- Tracking Specimens
- Blood Collections
- Patient Safety
- Specimen Labeling Procedures
- Drawing Blood
- Infection Control Procedures
- Safe Needle Disposal
Languages
Swahili
Native or Bilingual
Timeline
Certified Travel Phlebotomist
Aya Healthcare
12.2023 - Current
Travel Phlebotomist
UVA Prince William Hospital
03.2023 - 08.2023
Travel Phlebotomist
Mercy Hospital Emergency Department
11.2022 - 02.2023
Phlebotomist
Mayo Clinic
02.2022 - 11.2022
Phlebotomist
Veteran Affairs Medical Hospital
12.2020 - 12.2021
Administrative Assistant
Administrations | United States AirForce
11.2008 - 11.2016
Bachelor of Science - Food and Nutrition Entrepreneurship
Arizona State University
Certified Phlebotomist -
American Society For Clinical Pathology
BLS Certified -
American Heart Association
Certificate - Phlebotomy
Arizona Medical Training Institute
United States AirForce - Basic Leadership Development
USAF
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