BRENDA MARQUEZ
Phoenix
Summary
Dynamic educator and business owner with a proven track record at Children's Learning Adventure and Unique Clean LLC. Expert in relationship building and classroom management, enhancing student engagement and customer satisfaction. Recognized for strategic planning and effective leadership, driving revenue growth while fostering a supportive environment for both students and employees.
Overview
4
4
years of professional experience
Work History
Teacher
Childrens Learning Adventure
06.2024 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Business Owner
Unique Clean LLC
10.2023 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
Business Owner
PAPRINOS
04.2021 - 10.2022
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Established strong customer relationships through excellent communication and attentive service.
- Developed strategic business plan, guiding company towards sustainable growth and profitability.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Bachelor's Degree - Accounting
Escuela Bancaria Comercial
Guanajuato, Mexico 09-2019
Skills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Customer service
- Customer relations
- Driven and determined
- Attention to detail
- Employee training
- Purchasing and planning
- Bookkeeping
- Effective leader
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Teacher
Childrens Learning Adventure
06.2024 - Current
Business Owner
Unique Clean LLC
10.2023 - Current
Business Owner
PAPRINOS
04.2021 - 10.2022
Bachelor's Degree - Accounting
Escuela Bancaria Comercial
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