Brenda Miranda
Glendale
Summary
Dynamic sales professional with diverse experience in driving sales growth and enhancing customer relations. Proficient in converting prospects into loyal clients through persuasive communication and relationship-building strategies. Expertise in managing sales pipelines and utilizing CRM software to streamline processes and ensure accurate tracking. A proven track record of leading teams to achieve sales targets while maintaining high standards of customer satisfaction. Committed to delivering exceptional results in fast-paced environments and fostering long-term client partnerships.
Overview
8
8
years of professional experience
Work History
Outbound Sales Representative
Open Network Exchange
02.2024 - Current
- Drove sales growth by converting prospects into paying customers through effective product presentations and overcoming objections.
- Built and nurtured long-term relationships with clients, ensuring customer satisfaction and repeat business.
- Proactively identified and reached out to potential clients through cold calling, email outreach.
- Efficiently managed leads and sales pipeline using CRM software (e.g., Salesforce, HubSpot), ensuring accurate data tracking and timely follow-up.
Target Team Leader
Target
08.2019 - 02.2024
- Led and supervised a team of 10 associates, ensuring smooth operations, adherence to company policies, and achievement of daily, weekly, and monthly sales goals.
- Ensured merchandise displays met company standards and were strategically positioned to drive sales, enhancing the overall in-store experience.
- Assisted in inventory audits and stock replenishment, ensuring optimal stock levels and preventing out-of-stock situations.
- Effectively handled customer complaints, returns, and product issues, ensuring high customer satisfaction and loyalty.
Cashier
JCPenney
01.2018 - 08.2019
- Delivered exceptional customer service by assisting with product selection, providing knowledgeable recommendations, and ensuring a positive shopping experience.
- Supported inventory management, including receiving deliveries, stocking shelves, conducting inventory counts, and restocking items to ensure product availability.
- Managed cash register operations, including processing transactions, handling cash, credit, and returns, and ensuring accuracy in the cash drawer.
Education
High School Diploma -
Mount Miguel High School
Spring Valley, CaliforniaSkills
- Sales Training
- Exceptional Customer Service
- Time-Management
- Sales pipeline management
- Client relationship building
- Cold calling techniques
- CRM software proficiency
Timeline
Outbound Sales Representative
Open Network Exchange
02.2024 - Current
Target Team Leader
Target
08.2019 - 02.2024
Cashier
JCPenney
01.2018 - 08.2019
High School Diploma -
Mount Miguel High School