Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenden Kohne

Surprise

Summary

Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Cobblestone Auto Spa
06.2025 - Current


  • Maintained a clean, safe, and organized site environment to ensure customer satisfaction.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Opened and closed location and monitored shift adjustments to minimize costs while maximizing efficiency.
  • Defined clear targets and objectives and communicated to other team members.

Manager in Training

Cobblestone Auto Spa
04.2025 - 06.2025
  • Enhanced managerial and leadership abilities by working closely with the management team.
  • Used company reports to analyze sales, gross profit and inventory activities.
  • Gained knowledge of company policies, protocols and processes.
  • Trained on proper day-to-day operations.
  • Trained on chemical and inventory purchasing and how to maintain these budgets.
  • Assisted in the remodel and grand opening of a purchased car wash location.
  • Significant improvement of problem-solving and customer service solutions.

Supervisor

Cobblestone Auto Spa
06.2023 - 04.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • In charge of quality control, providing exceptional customer service through routine quality checks and fixing customer complaints.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for team members.
  • Resolved conflicts among team members promptly, maintaining a healthy working environment enhancing productivity.
  • Improved communication within the team by encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, creating synergy across various teams around the site.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Identified inefficiencies and implemented corrective measures to increase effectiveness.
  • Fostered culture of continuous improvement, encouraging team to suggest ideas and implement workflow improvements.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
  • Trained 20+ employees in various roles.
  • Managed scheduling to ensure peak performance as well as maintaining labor budgets.
  • Worked closely alongside management to ensure the needs of the team as well as the business were met.

Crew Member

Cobblestone Auto Spa
05.2023 - 06.2023
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service on the drive.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Education

No Degree - Business Finance

Northern Arizona University
Flagstaff, AZ

Shadow Ridge High School
Surprise, AZ
05-2022

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Conflict resolution
  • Scheduling and coordinating
  • Customer relationship management
  • Microsoft Excel Proficiency
  • Adaptability

Timeline

Assistant Manager

Cobblestone Auto Spa
06.2025 - Current

Manager in Training

Cobblestone Auto Spa
04.2025 - 06.2025

Supervisor

Cobblestone Auto Spa
06.2023 - 04.2025

Crew Member

Cobblestone Auto Spa
05.2023 - 06.2023

No Degree - Business Finance

Northern Arizona University

Shadow Ridge High School

Similar Profiles

CREATE PROFILE
Brenden Kohne