Brendyn Wakefield
PHOENIX
Summary
Dedicated professional with strong customer service, attention to detail, and teamwork skills. Committed to enhancing customer experiences and effectively managing inventory for optimal operations. Detail-oriented team member with experience in inventory management and problem-solving. Proven ability to streamline operations and enhance customer satisfaction through effective communication and collaboration. Adaptable warehouse worker skilled in customer service and inventory control. Known for clear communication and efficient task management, driving positive customer experiences and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Warehouse Worker/Cashier/Shake Maker
Danzeisen Dairy
Phoenix
07.2025 - Current
- Packaged dairy products accurately for distribution to customers.
- Assisted in loading and unloading delivery trucks for incoming shipments.
- Loaded and unloaded trucks with hand-trucks, pallet jacks.
- Assembled orders according to customer requests.
- Performed cycle counts to maintain accurate inventory records.
- Handled cash, credit, and debit transactions while ensuring security protocols.
- Assisted customers with product inquiries and provided friendly service.
- Resolved customer complaints promptly to enhance shopping experience at store.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Brewed and served coffee and tea with preferred add-ins.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Prepared and served a variety of ice cream flavors and frozen desserts to customers, ensuring high-quality service.
Team Member
McDonald's
PHOENIX
05.2023 - 11.2024
- Prepared and assembled food items according to company standards.
- Maintained cleanliness of workstations to ensure a hygienic environment.
- Assisted customers with orders and provided exceptional service.
- Collaborated with team members to achieve smooth workflow during peak hours.
- Stocked supplies and ingredients to meet kitchen demands throughout shifts.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Served orders to customers at windows, counters and tables.
- Trained new employees on job duties and safe operation of kitchen equipment.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Made and served coffee, tea and fountain drinks.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Contributed to team efforts by accomplishing related results as needed.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Sales Associate
Five Below
PHOENIX
06.2022 - 06.2023
- Assisted customers in locating merchandise and answering inquiries.
- Styled product displays to enhance store visual appeal.
- Restocked shelves and organized inventory for efficient access.
- Operated cash register and processed customer transactions accurately.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Developed promotional strategies to increase sales volume.
Busser
Texas Roadhouse
PHOENIX
01.2021 - 09.2022
- Cleared and cleaned tables efficiently after guest departures.
- Assisted servers by delivering food and drinks promptly.
- Maintained cleanliness of dining area and restrooms throughout shifts.
- Replenished supplies such as napkins, silverware, and condiments regularly.
- Collaborated with kitchen staff to manage dishware and utensils effectively.
- Bussed and reset tables in an orderly fashion.
- Wiped down and cleaned chairs, booths, and highchairs.
- Took initiative to help others whenever necessary.
Education
High School Diploma -
Maricopa Institute of Technology
Laveen, AZ03-2025
Skills
- Customer service
- Team collaboration
- Equipment operation
- Product management
- Health and safety regulations
- Clear communication
- Problem-solving
- Labeling and sorting
- Warehouse organization
- Heavy lifting
- Storage organization
- Space optimization
- Truck processing
- Food safety
- Cash handling
- Inventory management
- Order preparation
- Time management
- Cleaning and organizing
- Attention to detail
- Quality control
- Inventory control
Timeline
Warehouse Worker/Cashier/Shake Maker
Danzeisen Dairy
07.2025 - Current
Team Member
McDonald's
05.2023 - 11.2024
Sales Associate
Five Below
06.2022 - 06.2023
Busser
Texas Roadhouse
01.2021 - 09.2022
High School Diploma -
Maricopa Institute of Technology