Brenna Brown
Phoenix
Summary
Compassionate and motivated nursing student, fluent in Spanish, graduating April 2026 with a 3.7 GPA and strong leadership experience. Background includes healthcare experience in ENT and pediatric dental settings, as well as management experience in a high-volume retail environment. Skilled in patient assessment, communication, delegation, workflow coordination, and documentation. BLS certified and eligible for RN licensure upon graduation. Committed to delivering safe, patient-centered care while supporting efficient clinical operations across multiple units.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Lead Supervisor
Starbucks
Waddell, AZ
09.2020 - Current
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Mentored team members, enhancing skills and promoting a collaborative work environment.
- Scheduled shifts effectively, optimizing workforce allocation for peak operational efficiency.
- Implemented process improvements that streamlined workflows and reduced downtime.
- Monitored inventory levels, ensuring timely replenishment and minimizing stock discrepancies.
- Resolved customer issues efficiently, maintaining high standards of service satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
Dental Assistant
Pacific Dental Services
Happy Valley
07.2017 - 08.2020
- Reviewed medical histories and documented patient information
- Educated children and families on post-procedure care
- Maintained infection control and sterilization standards
- Assisted in patient preparation and ensured comfort during dental procedures.
- Managed appointment scheduling and coordinated patient flow effectively.
- Educated patients on post-operative care and oral hygiene practices.
Education
Bachelor of Science in Nursing - Nursing
Arizona College of Nursing -Tempe
Tempe, AZ04-2026
Skills
- Customer service focus
- Workplace safety
- Employee training
- Staff motivation
Accomplishments
Deans List, High GPA of 3.75, Employee of the Month for Starbucks
Certification
- NCLEX (Pending)
- Basic Life Support (BLS), American Heart Association
- RN License – Pending (Eligible upon graduation)
Languages
Spanish
Native or Bilingual
Timeline
Shift Lead Supervisor
Starbucks
09.2020 - Current
Dental Assistant
Pacific Dental Services
07.2017 - 08.2020
Bachelor of Science in Nursing - Nursing
Arizona College of Nursing -Tempe
CLINICAL EXPERIENCE
- Senior Nursing Student
- Med/Surg | Progressive Care | Observation
- Performed comprehensive assessments and reassessments
- Reviewed labs and diagnostics; communicated abnormal findings
- Developed and implemented patient-centered care plans
- Administered medications under supervision
- Documented nursing care accurately in EMR
- Collaborated with interdisciplinary teams for safe discharge planning
ADDITIONAL CAREGIVING EXPERIENCE
- Family Caregiver
- Provided ongoing care and support for ill family members
- Assisted with medication management and monitoring of symptoms
- Coordinated medical appointments and communicated with healthcare providers
- Demonstrated patience, compassion, and strong time-management skills